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February 2024 by Matt R
Do not come here for DOT Physical. Set an appointment day before. Employee stated they are not doing DOT exams; what she meant was SHE didnt want to do the Exam; Stated she's on a break from doing DOTs Physicals. Waste of time and disregard for time and travel, inconvenience.Hate leaving NEG reviews, Avoid wasting your time.
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February 2024 by Saul Roth
Billing is a nightmare ! Long holds. then long transfers. Then disconnects and no call back. Guess they won’t get paid
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January 2024 by Ryan Cannon
I went in as a last minute visit because I wasn't feeling well. I was able to get in and out pretty easily and was given a lot of information on the cause of my illness (was hoping it was the flu...no such luck...COVID). I was able to get my meds, get all my questions answered and less than 24 hours later, I'm already seeing improvement. I would definitely go back to this Minute Clinic again.
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June 2023 by Cynthia Garzon
PLEASE READ, IT MAY SAVE YOU MONEY, STRESS, & A HEADACHE BEFORE COMING! I went there about 3 days ago with my mother for an emergency Covid exam because we were traveling the next day. The nurse practitioner, Camile, told us that the price for the exam as going to be $120 for everything. We accepted and waited to be seen. The nurse who did the exam for my mom was amazing, very nice and patient. After having the exam done, we went back to Camile to pay for the exam. Once we go there, Camile surprised us with a whooping $100 added fee. I asked her where that fee came from and she said that it was a fee for being seen. I was taken back and very upset that the price was going to be $220. I asked her why she couldn't tell me upfront every fee that was needed to pay. If she would have told me it was $120 for the exam + $100 for being seen , I definitely would not have done it. Her excuse was, "It's a new system, everything is new. We don't know the prices." WOW!! So I, the customer, have to pay for the unprofessionalism of this MinuteClinic? I declined to pay because I was never told about all the fees from the beginning and as I left, I called customer service to open up a case. VERY UNPROFESSIONAL, LACK OF TRAINING, and VERY HARD TO BELIEVE that the nurses who work there 5 days a week for who knows how many hours, don't even "know their own prices." HORRIFIED with this place. Save yourself the headache, and go somewhere else where they value professionalism.
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June 2023 by Jessica W.
DONT GO FOR STUDENT PHYSICALS. Went to get a physical for graduate school, called my insurance and they confirmed that this CVS minute clinic offered this service and that it would be covered. Went in for my appointment and was informed first that they would charge $25 for them to fill out the form. Fine, I understand charging for your time. Then they inform me that because the physical is for school that insurance never covers it and that it would be $100 cash pay. What!? I informed them that I had previously confirmed with my insurance that this exact visit would be covered, they informed me that an adult wellness physical is what probably would be covered, but not a student physical. I informed them that this is my annual adult physical, and I just need them to sign the student form saying that I had a physical. They said that maybe a Primary care provider can code it that way, but they can't. The providers I spoke to were nice, and I'm sure would be great providers for minor ailments, but these policies show exactly what's wrong with these kinds of medical practices. I was not able to get a physical because they could not both give me an adult wellness exam and sign a form saying I had a physical (which I agreed to pay separately for!).
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November 2022 by Austen Stone
Good luck getting an appointment unless it's covid related.
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September 2022 by Molly N.
I took my almost 5 year old son in for an earache. I also had my 2 year old with me. Both women were kind and compassionate. My son was crying in pain while I was signing us in and she came out and asked him if he wanted a hug, and hugged him. It was really sweet and made him feel better. It's the little things. They both went above and beyond for us. Thank you ladies!
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May 2022 by Michelle C.
Terrible. Brought son for earache pain. No one waiting. And said fully booked for days. No empathy or kindness.
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November 2021 by buffalo nichols
The clinician was exceedingly friendly and genuinely wanted to help, and the speed of getting an appointment was very convenient. Those are the two stars. Otherwise? Staff seemed /extraordinarily/ clueless about:-medical procedures, (for example, which vaccines are which, drawing blood),-their own office policies,-bedside manner (asking "does this seem right?" as they're sticking me with a needle ???? Just... wow.)I do NOT fault the clinician, CVS is fully liable for undertraining their staff. There is obviously a healthcare worker shortage, but CVS notoriously underpays their employees and can CERTAINLY afford to train those in charge of life and limb. I'm sure my commentary won't impact their policies, but save yourself from bodily injury and if you come, come knowing exactly what you need and how it should be performed.
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February 2020 by Ad A
Great option for great care. Veterans accepted for urgent matters. Doctor Lauren was great.
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April 2019 by Lindsey Adams
Absolute worst service ever. I was before somebody in line and they took the guy in front of me. Do not come here
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February 2019 by Mike Fass
Worst service ever!!
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February 2019 by Giovanni Matteo
The wait can get long sometimes, but the service is excellent, staff are friendly, and the advice is always on point without being pushy (flu vaccine).
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September 2018 by Marc Aka Max H.
This is a long overdue review of a business I have used for years. Minute Clinics are located with select CVS stores, offering services for minor illnesses and injuries and a variety of vaccinations. I've never used them for an illness or injury as I have my own primary care physician provider and can easily obtain an appointment, and I am blessed with outstanding insurance. Unfortunately people people do not have insurance so their services are invaluable. Staffed by Nurse Practitioners, who, within most states, are able to prescribe medications for things like antibiotics and creams and ointments for rashes, and are qualified to assesses and recommend a course of action for more complicated cases. I have used them for annual flu vaccinations when it was more convenient than going to my internist, and yesterday used them for the new shingles vaccination. My insurance covers the cost in full and the time to enter the data for payment was longer than the easily administered injection. JUDE was our nurse provider and he was as friendly and informative as he has been for years. He followed all the protocols to make for a safe environment, cleaning his hands after every time he touched his keypad, mouse, opened the refrigerator to get the vaccine, and of course wore rubber gloves. He made us aware we would receive an email notice to return for the second injection of this two part vaccine, required in 2 months. The services are provided in a small office, large enough for an examination table, chair and workstation for his computer. It has its own AC unit and was icy cold. Yes, privacy. I've seen many parents bring their children for required back to school exams and vaccines and travelers who need vaccines based on their itinerary. They get my endorsement for convenience and great well trained staff and while my insurance covers all services in full their rates are reasonable if you had to pay out of pocket.
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August 2018 by Nicole Washburn
The practitioner, Jude Delorme, who attended my sons was EXCELLENT. He was professional, knowledgeable, kind, answered all of our questions- ABOVE AND BEYOND. We were in and out quickly too.