Office Depot Headquarters is a business known for its helpful staff and commitment to customer service. Reviews highlight the dedication of employees who go above and beyond to meet customer needs. For example, staff at the Middleburg Heights store were able to quickly produce a large poster for a funeral within an hour, showing their quick response and care. Similarly, in Benton, AR, a print associate demonstrated patience and skill, helping an artist with print tasks and managing multiple customers without stress, ensuring everyone was acknowledged. The company’s delivery process has some challenges, particularly with third-party logistics providers. Customers experienced issues with incorrect delivery addresses and delays, especially during busy times like Black Friday. Despite these setbacks, employees often worked to resolve problems, including retrieving misplaced items and processing returns, though communication could sometimes be better. One customer appreciated a friendly staff member who helped finalize a return after a stressful process. In-store experiences also receive praise. An employee in Fort Lauderdale kindly assisted a customer with printing from a phone, showing patience and teaching how to do it independently next time. Although some reviews mention slow store traffic or less satisfactory service, employees like Josh are recognized for their politeness and helpfulness. Overall, Office Depot Headquarters is appreciated for its dedicated employees who work hard to help customers, whether through printing, returns, or resolving delivery issues, making it a reliable source for business and personal needs.
