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September 2023 by bradmiller200
I called today at 12 for an AC tune up and they were able to come out the same day. The three others I called were a week out.Bruce called when he was on his way and showed up on time. He did an awesome job. Explained everything, didn’t try and upsell anything, gave me options. Cleaned out my system, told me my flow rate, refrigerant amount and my my AC running again in no time.Highly recommend these guys and thank you again Bruce!!!Services: HVAC system maintenance
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September 2023 by Jason Farkas
Michael P. not only came out to service us after 9pm on a holiday weekend, but was kind and considerate and got our system up and running in no time. I would highly recommend Michael P. and Palm air for your air conditioning needs.Follow up; after our A/C conked out again we had Bruce come by and he provided equally excellent service and we will have our new air conditioner installed tomorrow by Palm Air.Final Review is definitely 5 stars. Kevin and Azani came by today and installed our new system. Not only were we expecting it not getting done today, but we were told it would take around 8 hours. These guys were in and out in 4.5 hours and we are now sitting cool and comfortable. We could not be more thankful. 5 stars for Palm AirService: A/C system repair
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September 2023 by KathrynM Harrington
We changed from another vendor to Palm Air two years ago. What a difference. Yesterday our A/C unit simply stopped working. It was 5:10pm and we had plans to go out at 7pm to see a 7:30 show. The house temperature had already risen to 82 degrees when I called Palm Air. A technician by the name of Bruce called me right back and said he would be at my house in 15 minutes. He arrived about 12 minutes later and in less than 40 minutes our A/C unit was up and running. He was polite and very professional and when he left our house was already cooling down to the temperature that we like. We were able to get ready ourselves and leave our house on time for the show. Thank you, Palm Air, and thank you Bruce!Service: A/C system repair
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August 2023 by Kassandra P.
DO NOT use this company, they are not just over priced, but they are ripping people off! A quote was stating I needed something when I didn't and it was far over priced. Also to clear a drain that takes maybe 15 minutes at most cost $266!? Please at least do yourself a favor and find an AC company who will honestly tell you when someone is over charging.
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August 2023 by EZfix Bro
Had Kevin and Chris install a new Carrier unit at my residence and they were amazing. They arrived ahead of schedule, explained what was to be done and then worked until the install was complete. They removed all debris and cleaned all areas behind them. Any issues that arose during the install they addressed and alleviated. Exceptional price for a top of the line unit. Palm Air is the best in the business and employees like Kevin and Chris are the reason! Thanks againServices: HVAC system repair
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August 2023 by David Santavicca
Our family was in need of immediate service for our air conditioner and decided to call Palm Air. They sent out Benjamin in order to help us with our system. It was an absolute pleasure working with him throughout his time here. He was very professional, knowledgeable, answered every question that we had about our matter, and really cared about making sure that we were comfortable with the process. Then, on the day of our install, we got to meet Kevin, Chris, Vincent, Alex and Vernon. They worked the entire day and were meticulous in the install work. They made sure everything was properly done and working according to plan. They went over everything with us and made sure that we were happy with all of the work. We are now a Palm Air customer and look forward to getting the 5-Star service that they have provided for us in the future. We highly recommend this company!+The Santavicca Family
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August 2023 by Renee Guercia
We would like to thank our technician Benjamin for his professional and very attentive action to our a/c unit that was not functioning the other day. Although the unit is in need of replacement at this time he took the time to be sure to get it up and running for us. It is nice to have service people who genuinely care about the customer! Thank you very much Benjamin, we appreciate it!Service: HVAC system repair
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August 2023 by helen weingust
Had to have my AC repaired on a Sunday morning. Palm Air was very responsive. Benjamin came out on time to do the repair. He was extremely knowledgeable and very helpful in diagnosing, explaining and fixing the problem. My husband and I were impressed with his expertise, his professionalism and his demeanor. Under difficult conditions with the heat we have been experiencing, it was a pleasure dealing with him!Service: HVAC system repair
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August 2023 by Dannielle Shumanski
I’m sorry I don’t know the customer representative name who took the emergency call on Saturday approximate 4 PM, but she was extremely professional and very nice. I had the opportunity of Caleb M handling my service repair and I must say he was extremely professional, very caring, shared with me about the service program, which I was not aware and he registered me right away. Kaleb provided outstanding customer service. Thank you.
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June 2023 by Frederick Korb
We had the pleasure of having Palm Air come to our house to fix a compressor on the side of our AC unit. On a Saturday night we had the unfortunate event occur and lead to an extremely hot house. Palm Air was contracted and the technician (Caleb) arrived promptly. He identified and solved the problem within 20 minutes of arriving. We are so thankful for their great customer service, prompt response and fixing the underlying issue. Highly recommend and Caleb was professional and very friendly!Services: HVAC system repair
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June 2023 by Diego C.R.
We have had a great experience with Palm Air for the past three years. Their technicians have been helpful and professional. The last time, Todd came to save us and he did a great job. I was glad he came because he was very kind, helpful, knowledgeable and was able to fix the problem we had. Besides, he had the courtesy of explaining what the problem was. On the other hand, with regard to the office staff, Shari has also been super kind, understanding and helpful on the phone, coordinating the service and making payments easy for us. I would recommend them and Palm Air.
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June 2023 by Paul Hafer
We had not had our AC unit serviced since the pandemic started so it was time to get it completed. Jose G was our technician and he was so through and very detailed on his notes it was amazing. We learned about PalmAir from our good friend who used them to install and maintain his system and his recommendation was spot on. Couldn't have been more pleased with the HVAC service and cleaning that we received. A few things were noted that needed repair and we have begun the process to have PalmAir AC complete those repairs and will most likely purchase the service contract to keep our systems in tip top shape. Thanks to Jose and Palm Air for such a great jobServices: HVAC system maintenance
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June 2023 by Rob Greinke
I've been a customer of Palm Air for about a year now. Every time that I've dealt with them (repairing an old unit, purchasing a new replacement unit, and a follow up service call on the new unit) they have been incredibly helpful, friendly, and responsive. Christopher was on-site within 2 hours of my call to the office for an error code yesterday. He fixed the issue within 30 minutes and took the time to explain what he was doing and what the issue was. I highly recommend Palm Air.
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June 2023 by Lissa Udell
Palm Air provides excellent on time service. Their staff is professional and courteous. Technician Christopher Ast. represents the company with the highest degree of professionalism. He took the time to explain what and how he services the A/C unit. This is something that I have never experienced before in an Air Conditioning company. Palm Air is highly recommended.
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June 2023 by VerAviTin Ventures, LLC
Palm Air has been great with coordinating maintenance visits with either my tenants or me and keeping me informed of any potential issues. Barrington came out for the most recent maintenance. He was on time, explained what he was going to be doing, went about his work, and maintained professionalism throughout the entire visit. He communicated his findings and offered his suggestions. I'm very pleased with Palm Air.Service: A/C system maintenance
