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February 2024 by Andrew K.
Best pet shop around. They are knowledgeable and some of the best people you will ever meet. I started going there for my Boston Terrier. The store is set up well and easy to navigate. The employees are always helpful and considerate!!!
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January 2024 by Henry F
Friendly staff. Everything under the sun for your pet.
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January 2024 by swh0812
Nice local store with a good selection. The employees actually help you here.
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November 2023 by Joe Wagner
This is mine and my daughter's go to place. They're super friendly. Knowledgeable and have everything day we need. My daughter just wants to go and see all the live critters they got
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September 2023 by Ruthie F
Always helpful staff! Doesn’t feel like big box pet store.Highly recommend Self-Serve Dog Wash. It was so nice and clean! And only $10-$20.* We have used it with our big dog and our little dog. Built-in grate can be lowered or raised depending on size.*Tiered PricesUnlimited Shampoo and Conditioner (based on chosen price point)Blow DryerRampTowelsStaff CleanupSuper Helpful Staff
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April 2023 by Michelle Damiano
I have been going there for years. People are nice and helpful.
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March 2023 by Roger Davis
This is a super nice place to go that has anything you could possibly want for your pet. I was taking care of my young days man named Renee he manages to make sure every trip is fantastic. Accolades!
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February 2023 by Barbara Solick
Andrew was so helpful and knowledgeable. We will definitely go back there with our French Bulldog.
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January 2023 by Traci W.
Pet supermarket of course is a chain that all pet owners have probably visited or at least heard of before. I usually visit a larger chain store across the street but will come to pet supermarket too. I decided to leave a review for the one close by my home in West Boca after a recent visit. I personally have never had a bad experience at this location. Although a smaller store, they always seem to have my food in stock unlike the larger store across the street. that being said because it is smaller, they do not have as big of a selection as some of the other pet chains, but, they do have everything you need, including a good selection for both dogs and cats as well as small animals. They have a aquatic area as well as live animals for sale. On this visit, I noticed that they just installed a pet wash area too which is really cool. Typically the staff is attentive and even today the young gentleman who checked me out was super friendly telling me all about a new product that they were displaying at the register. However, I was somewhat disappointed because I saw another shopper and her young child excited about a guinea pig that they were interested in purchasing. I stopped to admire the little creature They were looking at and have a quick chat with them. They were enamored by the little guy and wanted the opportunity to get him out of the cage and visit with him. The mother asked one of the staff if somebody could take the guinea pig out for them. The staff was busy, understandably, with restocking the shelves as they just received a truck full of merchandise that was stacked throughout the store. So the young worker told the lady that they were too busy to help her with the guinea pig and that maybe she could come back later. I thought that was extremely rude and very disappointing Because this woman and her child were clearly excited about the guinea pig and we're probably going to purchase it. I told her she should seek out the manager or at least another staff member to ask if somebody could help her with the guinea pig. For me that was horrible customer service especially when you have a young child so excited to possibly be purchasing his first pet. When I was making my purchase, I even mentioned it to the young man who was checking me out, so I hope that somebody finally went to help her. Like I said, I've never had a problem there, but this was disappointing to see. Overall I've always had a pleasant experience at pet supermarket and will continue to visit when needed but hopefully they'll train their staff to honor the customers needs first so something like that does not happen again.
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December 2022 by Tania Hajjar
They carry Dr. Marty dog food
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May 2022 by Janet Zimmer
They are always very helpful and pleasant! Prices are good! Good place to go!
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April 2022 by Janet Davis
First time I shopped here. The items I needed were in stock. The cashier was near the checkout but I had to go looking for her. She was helpful and answered my questions. I will return.
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March 2022 by Raquel P.
They have always given me great service and are very helpful I have always been surprised of their knowledge of anything about the animals that they sell
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January 2022 by JOANNE DALE
I purchased liquid vet feline kidney and bladder control at the Pet Supermarket in Boca Raton 441 and Glades. We’ve been feeding some feral cats and noticed the male having trouble urinating. After using 1/2 bottle just 1-1:2 tsp on food in tha AM, he’s doing better and back to normal! Thank you for carrying this product. I’ll always keep a bottle on hand. Thanks for the store personnel who recommended the product and she was very knowledgeable!
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December 2021 by Greta Caroline
The last two times I have been there the employees don't wear masks. I'm high risk it would be nice if they had consideration for the high risk and elderly population.