-
April 2024 by Serhiy Melnychenko
There is no bank!
Only some ATM!
-
September 2023 by Linda S.
Michelle Fox, Branch Banker, went out of her way to help me make a deposit when both mobile banking & ATM were unable to read the check. Even though this branch does not have tellers (which I didn't know), she understood my frustration and figured out a way to make the deposit anyhow. Really appreciated her helpful attitude.
-
June 2023 by Richard Allen
This place has no tellers. Should not be listed as a bank. Very inconvenient.
-
January 2023 by Fernanda R.
My daughter ( minor) has a virtual wallet account . Recently $2,023 dollars of all her life time savings were pending in a fraudulent PayPal transaction , we called PNC to stop the transaction which they did and closed her card moved the money to her mother 's account . Few days later another fraudulent transaction from the same person on her closed account . PNC decided to take the rest of her money plus gave her ( a minor) a line of credit of $1600 to cover the PayPal fraudulent amount . We not only alerted PNC and asked to block the account , they decided to borrow my daughter money plus more to pay the scammer. Now my daughter is $1600 on red , she is not even 18 yet. Ps: PayPal shouldn't allow that either since you have to be 18 to have an account.
-
June 2021 by Kaaren Terpack
I am looking to open a new account and just walked in, immediately I was greeted by Roman. He was very helpful, gave me all options, and was kind to my small daughter with me. The bank itself took Covid precautions but I was not required to make an appointment like at Wells Fargo. Great experience, opening an account!
-
May 2021 by Victoria
$5000 taken from my account and nobody is even wanting to help me!!!!!!
-
June 2020 by Bonnie B.
We had occasion to visit this bank today, and I was totally impressed with the procedures and other 'protection' against coronavirus spread. But, even more important, was the fabulous attitude of the person who helped us. Cheerful, knowledgeable, and speedy. Their policies and rates were terrific, too. I give them 2 gloved thumbs up.
-
March 2020 by Bob K
Stopped by to open account:They greeted me right away.Trinette saw me and did a fantastic job--really efficient and helpful. Very responsible and careful with my time.Thank you!
-
December 2019 by Anthony R.
I really like the banker Michael, he helped me get setup and calls to check in which is extremely comforting
-
September 2019 by Lauren Lipke
Terrible company they are giving out counterfeit money and not fixing their mistakes
-
June 2019 by Margie West (West Boca Sweets)
I went to their bank physically to asked if they could link my personal and business account. Now, I am looking at my personal information has lost. How am i going to pay my credit card, my logon was not recognize. Totally the staff are incompetent, needs more training.
-
April 2019 by Margie West
I went to their bank physically to asked if they could link my personal and business account. Now, I am looking at my personal information has lost. How am i going to pay my credit card, my logon was not recognize. Totally the staff are incompetent, needs more training.
-
March 2019 by Giovanna Ramirez
Manager was not available to scale and fix the problem. Employee without traning, access or experience on floor and 4 hours on customer service calls with poor service to get no where. Just for a problem created by PNC horrible ATM's. They came with the most lame excuse to "justify"a problem with their mess up internal system and still did not fix the issue and at the end me without my money. The problem got worse... After an hour in the branch finally the manager decided to show up, just to be super rude, did NOTHINGG and did not want to ackowledge this was their fault. I notice this bank does not care about their customer, they only care about affecting them and charging them. PNC you lost me for the second time ( due to the same issues) but this time...I'm out and making sure this gets to corporate, the FDIC and BBB.
-
September 2018 by John Steven
Bank Truly Sucks!!
-
April 2018 by Michelle G.
Called the bank regarding my account to see how long it takes for a payment to reflect on my account and also confirm that everything was ok with my account since I got some strange automated message call me. Juan, clearly was not understanding what I was asking, so when I said so you cannot help me , he didn't respond and just hung up on me. I'll be switching accounts due to the lack in customer service and being hung up on.
