Quest Diagnostics offers a range of services, including COVID-19 antibody testing, routine lab tests, pediatric specialty, glucose tolerance tests, and more. The business is located in the W Boca Square Shopping Center, two doors down from Target and across from the hospital. The facility has ample parking, and the check-in process is easy. However, some customers have reported issues with appointment management and staff punctuality. One customer had to reschedule an appointment due to a delay, and another experienced a long wait time in the full waiting room. On a positive note, several customers have praised the exceptional service provided by the phlebotomists, particularly Ryan and Annette, who were described as fantastic, amazing, and gentle. One customer's 8-year-old daughter, who is terrified of needles, left the appointment feeling confident. While most customers were satisfied with the test results, one customer experienced a longer than usual turnaround time, which led them to consider using a different lab provider in the future.
I had the pleasure of getting young man name Malachai. Beside his pleasant approach, he is extremely talented at drawing blood from stone, because that the veins I have. He did it on his first try!!! No pain!!! Thank you.
February 2026
Registration on my phone text message upon arrival was fast and easy. Great way to register. Staff are very skilled and very nice. Wait time minimal.
February 2026
Everyone working here that we encountered were very nice, friendly, and professional. The line of people waiting for their appointment flowed smoothly and quickly.
