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April 2024 by Yveline Cine
I came in with alot of back pain, Juan was awesome I will recommend it to anyone who's in pain better than a chiropractor.
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April 2024 by sophia rincon
ask for juan hes very helpful!
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April 2024 by Whitney Wilson
Better price than AMAZON!! My husband and I are going on a cruise, and he forgot his Theracane. This was a vacation ruining mistake. Thank goodness for Dina and Juan at relax the back. They were so kind and had exactly what we needed. Not only did they have my item, but they also had it at a lower price than Amazon. I couldn't believe it. Thank you again Juan and Dina, you saved our vacation!!
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April 2024 by Chris T
Id give 10 stars if I could S/O to Dina and Juan?
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April 2024 by Harold Cohen
Outstanding experience. My experience with Juan very positive. Juan genuinely wanted to make sure that the chair was appropriate for me in terms of comfort and support. He also went out of his way to insure that chair was positioned for me by delivering and set up chair. His attentiveness and professionalism have me considering another purchase for another property.
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April 2024 by Esther Carpenter
Went with a friend who needed a new mattress. Juan was amazing! I have never met a salesperson so knowledgeable and accommodating. He moved a mattress so my friend could try one that was not in the floor. He had a no-nonsense answer for all our questions. Highly recommend.
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April 2024 by Cristian Taffe
Shout out to Juan Gallo, I sat in the chair and forgot about life’s troubles A1 Service
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April 2024 by Matthew Botkin
Wow. I was in the Boca area for a business meeting and had 20 minutes to kill, so I wandered into the Relax the Back store. My plan was to just wander the store for 10-15 minutes before my meeting. However, I met Vinny... who changed my entire experience in a way I never expected. In the back of my mind for years i had always wanted an executive office chair. I explained my goals and Vinny spent time with me in a unique way. He explored my goals by getting to know me. What i do. Who I am as a person. How I spend my time and what I am looking for which translated into him ultimately showing me a chair the i LOVE!. While sitting in the chair, he spent time with me adjusting it, trying different things and really focused on me and my needs without any hard selling at all. After buying the chair in store, He personally brought my chair to my location and helped me customize it in my office and the relationship experience is 2nd to none. a Special thank you to Vinny and the Boca Relax the back store. More people should be like you. Amazing experience, I'd give 6 stars out of 5 if i could. Highly highly recommended.
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April 2024 by Livia Hopkins
Jaun was a great to help to me at this store. I was referred by my physical therapist. I called for the countersleep posture cushion because they were sold out online, while they didn’t have it either they were able to get it for me two days later.
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April 2024 by Laura Lawrence
I purchased my first recliner from Craig who was kind, patient and knowledgeable.When I moved and had a problem with the chair, Vinny ( the manager) supported me while I tried to navigate a replacement with Human Touch, the warranty company.We went back and forth all day and I was assured by Vinny that I would get satusfsction.At 4pm, sure enough , it all worked outI wish I could say more, but if you are looking for a recliner, be sure to give them a visit!
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April 2024 by John Lackey
Great customer service. District Manager Juan Gallo allowed me to switch to a better fitting pillow, really appreciated it. If your sleeping, sitting, etc., is not satisfactory visit Relax The Back, they can really help you.
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April 2024 by Kelli Krystynak
I have been shopping at Relax the back for years. Pillows, desks, work chairs and small gadgets. I always shopped the fort Lauderdale location with Vinny and he is wonderful! After that location closed, I've been visiting Vinny at the Boca location, However, last time, I met Juan and he is just as amazing as Vinny! So now the Boca location is stacked with people who are very knowledgeable! They stand behind the products that the sell as well which makes me a customer for life!
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March 2024 by Gnyus
Went to the store looking for an ergonomic chair they have the best. Thank you Juan.
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March 2024 by Judi Baker
We had a wonderful experience at Relax the Back. I needed a chair with much more cushion and Juan was super informative and helpful. he took he's time to explain each chair in the shop and what benefits it provides. We would highly recommend this store if you are looking for great service.
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March 2024 by Sari
Juan was excellent and took the time to help us choose the correct pillow!