Shoe Repair Etc. is a highly praised business that provides exceptional service for a variety of items, including shoes, handbags, and luggage. Customers consistently rate the business 5 stars, commending its ability to restore items to better-than-new condition. The staff, particularly Tonya and Claudia, are described as friendly, professional, and eager to assist. The business is known for its reasonable prices, quick turnaround, and attention to detail, even with complex alterations. Customers appreciate the convenience and quality of the service, as well as the support for a local community business. Overall, Shoe Repair Etc. is a reliable and trusted choice for a wide range of repair and alteration needs.