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January 2024 by Kristopher Bloom
Great service staff quick an efficient
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September 2023 by abbott frank
Jacob Perez was fantastic fixing my phone in time for my 97th birthday. I appreciate not only his competence but his attitude. I was pleasantly surprised having recently switched from one of your competitors.
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September 2023 by Emil Fleysher
I stopped in because my phone was acting up and the reps were quick to help. They were helpful, friendly, and replaced my SIM. I think that did the trick.
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September 2023 by Gina Stern
I have had an excellent experience with T-Mobile after transferring from AT&T. I have been in to the store several times for help with adding lines to an existing account and had the pleasure of working with Xavier, who was absolutely amazing! He was patient, helpful and knowledgeable. Best customer service in a long time!
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September 2023 by julien goasmat
What a bad experience!!!!We switch to T-Mobile in January because we were supposed to pay $144 a months for 4 lines with new iPhones.We got the phones in exchange of our old ones but since then we have been paying between $250 and $300 every months. Every time we go there to fix it, they say they will but nothing changed.I went this morning to try again to fix things but it will be the last time I give them a chance before to take everything further.
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September 2023 by A Summer Place Consignments
Went there and this Amazing human named Daren helped me ..He was all kindness, Smiles & solid information .. I was in crunch time and he was on it 110 % and helping the crew as well didn’t miss a beat .. was trying to post a pic but won’t allow … great Store
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August 2023 by Hillary Paul
I was at the T-Mobile store on Saturday morning July 29, 2023. I cannot say how refreshing Sway Rodriguez was towards me. This man knew everything there is to know about cell phones from which particular ones are located in the store to programming. I told him in person how wonderful he is and I promised him a Google review on my own volition. This store # 7833 located at 851 South Federal Highway & Mizner in Boca is fabulous, professional and efficient. Sway, you will go far in life. You deserve a bonus:) It was a pleasure doing business with you.
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July 2023 by Rifat Can Ishakoglu
Our recent shopping experience for mobile and data services at T-Mobile was nothing short of superb. The staff members there went above and beyond to ensure we found the right products for our needs. They took the time to understand our requirements, recommended the best solutions, and didn't rest until we were fully taken care of.This level of customer care and attention to detail is truly commendable. We felt well-guided, supported, and valued throughout the process. It's evident that the team at T-Mobile is highly trained and committed to customer satisfaction.We'd like to extend our sincere appreciation to the excellent team at T-Mobile. If you're looking for mobile and data services, we highly recommend you visit this location. Their professionalism and expertise are sure to provide a seamless and satisfactory experience!
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June 2023 by Ingrid Morley
Friendly associates who go above and beyond to help the customer.
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June 2023 by Chico 1.
Manager (bald guy) does not want to work and makes it clear he simply said I'm asking too many questions over the phone and hung up on top of that he makes his employees lie and say there is nobody in store and also play inappropriate music in background
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May 2023 by Kitty Moreno (Kitty)
I was visiting from out of state and forgot my phone charger. This Tmobile was very helpful, the customer service was great and they had what I needed
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February 2023 by Carolina Velez
Got THE WORST CUSTOMER SERVICE BY WILSON who is supposed to be the manager, he is as good as an empty flower vase, not even for decoration!Came to do what should have been a simple return, we were told nobody could do it without even looking at the account.
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January 2023 by Sigal Goldring
Gregory at TMobile was knowledgeable, efficient, explained everything thoroughlyExcellent service
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October 2022 by A.L. Harris
Love this location. It’s on Federal Hwy right in front of Trader Joe’s. Staff is friendly and helpful. Traded in a phone for a new iPhone and they made everything so easy and fast.
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September 2022 by Brian Roberts
Awesome experience at this location and super friendly staff! Cannot recommend enough!
