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May 2024 by Neha
The manager Nichole is so unprofessional and convinced me to never bank with TD again. I wanted to withdraw MY money and she had a problem with it saying it’s a large amount. The bank didn’t ask me questions when I was depositing the same large amount of money to your bank. She was so rude and acted like I am borrowing money from her wallet. As if I am taking her 10 months rent that she earned for 5 years. SO RUDE. How can TD appoint her as a manager. I will never come at this bank again and I am convincing my family members to cut TD too.
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May 2024 by Noor Neha
The manager Nichole is so unprofessional and convinced me to never bank with TD again. I wanted to withdraw MY money and she had a problem with it saying it’s a large amount. The bank didn’t ask me questions when I was depositing the same large amount of money to your bank. She was so rude and acted like I am borrowing money from her wallet. As if I am taking her 10 months rent that she earned for 5 years. SO RUDE. How can TD appoint her as a manager. I will never come at this bank again and I am convincing my family members to cut TD too.
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February 2024 by Stefan H.
Back again and helped by teller Franco this time. He was pleasant and efficient, attending to all our banking needs. At least the staff is pleasant, as the bank makes 5% on your money, while paying you .001%!
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January 2024 by Don Guerrazzi
This branch used to be great when Trinity and Gwen were working there. Now they are super slow and Nicole the manager is a misery on a power trip. Last time I was there it was nearly two hours before they said they couldn’t help me. This time I waited over an hour for a domestic wire, so long that I had to run across the street to drop my FedEx off before the cut off. They said if I left I couldn’t come back. Idiotic. Td bank products and features are awful compared to chase. Literally the only reason you’d choose them is the customer service. And if that’s gone, there’s no reason to be with td. You’re better off going somewhere (anywhere) else.
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January 2024 by sam jane
Nicole the bank manager, is second to none. She goes above and beyond for her clients and makes this branch an absolute pleasure to bank at.
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September 2023 by Martin K.
Very helpful in most areas. Nice very respectful to the clients. Palmetto and Powerline Boca Raton. Small and personal bank,
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October 2022 by Jess Melo
Rude manager working here today came in to get my documents notarized and she didn’t want to do it; how are you a notary if you don’t speak another language your just as pointless as a worker especially with your customer service. RUDE!
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August 2022 by Alberto Castro
Thank you so much Lesly Tejeda!!For assisting me, with a lot of professionalism and kindness, I really appreciate your help. Thank you also for helping me in the Spanish language. Very grateful in this place.
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April 2022 by Jacob Edri
You need to get the training better for your drive up tellers, Taylor really needs to get customer service training, incredible how attitudes are infectious! The manager of this branch is such a sweet lady I really appreciate her and the other staff at this branch have all been so kind and caring. This is the best bank to use they offer great products and the fact that it’s open 7 days a week is unlike no other bank institution.
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January 2022 by Jessica Pedro
Rude manager working here today came in to get my documents notarized and she didn’t want to do it; how are you a notary if you don’t speak another language your just as pointless as a worker especially with your customer service. RUDE!
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January 2022 by meryem bennis
Closing time supposed to be 5pm I got here at 4:38 pm they were already closed very unprofessional
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December 2021 by Chloe L.
Literally the best customer service I've received at a TD bank. We were helped right away and given all the time in the world to ask questions. BEST TD branch.
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November 2021 by Jordan Small
Horrible customer service, rude staff, just overall bad. Go to another branch and save yourself an absolutely miserable experience.
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September 2021 by BLUE DEF FRESH
No good bank
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September 2021 by Tammy Carpenter
I have never experienced such bad customer service at a drive up window. I have been banking with TD bank for many years, both personally and with my Business. She was so rude didn't take care of me at all ripped up my deposit slip when I asked for it back and gave me a condescending have a nice day twice!! Seriously so disappointed in TD Bank and by the way she said my total was off for my deposit but surprise she was wrong!!
