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March 2024 by Michael Pretner
I’m a DoorDash driver and I went in early morning to pick up an order.The female working was actively ignoring me. I watched her as tried her hardest not too make eye contact with me.Didn’t ask who am I picking up for or even say good morning.This is very unprofessional and rudeI know that as delivery driver we’re treated as second class citizens but this takes it too a whole other level.I’m just trying to make a living just like everyone else.
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March 2024 by Todd Kaiser
They are friendly and fast, and the bagels ✨️ are to die
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March 2024 by Elia Lenzi
So… apparently BWB is getting rid of their pickup order starting April but I can’t order pickup today 03/16? Os so I was told vía the phone by an emplyee. Pretty bummed out, the convenience of calling in orders on the way to work were my only reason to pick this over Boca Bagel Bar.
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March 2024 by Fran B
I spent $41 for delivery of a dozen bagels, and they got the order wrong. I called to complain and the woman started yelling at me and interrupting me and accused me of yelling at her because I was trying speak louder because she kept interrupting. She acknowledged that they got the order wrong because on a Saturday morning they ran out of bagels. She had no explanation why they took upon themselves to give me whatever they felt liked. I asked for a refund and the woman declined to refund. Poor customer service and honestly the bagels they did send were burnt.
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February 2024 by Chris Murphy
I tried calling 3x to place an order and proceeded to be put on hold each time for 5+ minutes. I figured it was very busy, so I decided to place my order at the counter. I get in and it is not busy at all, and I see the manager with the phone right next to her standing by the register. Pretty frustrated as I needed to get in and out to bring food for my work meeting and this woman is unwilling to answer a phone and do her job. ??
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February 2024 by Mary Ann Silvaggio
With all the bagel places in Boca, this one was the worst. I ordered two bagels with nova, onion and cream cheese. Because they didn’t offer platters, I asked for everything to be separated. One bagel was supposed to be toasted and it wasn’t, there was tomato in both of them which I didn’t ask for, they did not separate everything as I had asked, but what irritated me the most was that I paid $6.95 for each bagel to add extra nova, and there was less nova that I have gotten in the average sandwich. So they basically STOLE almost $26 from me and I git nothing for it. Also don’t let the name fool you - they are nothing like NY bagels. I’m from NY and I’ve never had a small, hard bagel like this in the worst bagel shop in NY
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February 2024 by Mac Serda
I love the coffee ice cubes for iced coffee and also love the oat milk and flavored sweeteners. Bagels are all top notch too with plenty of seeds etc on the bagels.The muffins are so-so. I don’t like when the toppings are just on the top of the muffin and not everywhere.The lox bagel doesn’t have capers, which I think is a mistake.But after these complaints it’s still my favorite place for bagels and iced coffee.The staff always seems to be on point and friendly.There is nice covered outdoor seating and plenty of parking.Parking: Plenty of spots to park.
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February 2024 by Andrew Cyr
My only issue with them is the website. It's very difficult to order a bag of bagels with a tub of cream cheese.
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February 2024 by Jordan Johnson
Service is fantastic. Food is fantastic. Coffee is better than fantastic.
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January 2024 by Ronald Maldonado
Great bagels. I love the
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January 2024 by sharon d
My favorite place since moving here ! Always a great experience.
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December 2023 by Demetria Bell
I had ordered the Williamsburg for the first for $12 and it was the sloppiest sandwich ever presented. They need to take their time and think presentation.
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December 2023 by Josh Aronson
Great Bagels , I love the fact while you're eating you can see how the bagels are made .it's an experience of no other while you're at a restaurant.Good food and great coffee with a variety of coffee.staff are great and pleasant
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December 2023 by Linda Miklowitz
It would be hard to find better bagels in more variety. There are half-pound containers of flavored cream cheeses and whitefish spread. There are baker’s dozen packages of bagels (13) for $14. There is make-your-own egg cream (no egg) with a pump bottle of U-Bet chocolate syrup & seltzer on tap. There are frozen cubes of coffee called Cubsta.Vegetarian options: The bagels are vegan. The cream cheeses are dairy for lactos; there are eggs for ovos.
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December 2023 by Bmoore
Not bad, if only they cooked the bacon thoroughly. Rubbery, fatty bacon is just unnacceptable. Luckily, I nuked it at home for a few seconds and it made a huge difference. Don't offer bacon and then not prepare it properly. It looks like you microwave your eggs, so why not microwave the bacon as well.Not sure how any of it deserves the "Brooklyn" name on it, but that's another conversation.