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November 2021 by Milos Zivadinovic
Made online reservation, van parked in front they say it is not available… this store doesn’t work with Uhaul although they have ther trucks.
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June 2021 by Darya Graham
Horrible customer service! The west palm location messed up on attaching the hitch to my car and when I called this location I was hung up on because there was a store full of customers. I spent $350 for a hitch that wasn’t installed correctly and I’m moving across the country in 2 days. Person wasn’t even able to give me the phone number of the location he was telling me. Zero empathy towards their customers. Will NEVER use uhaul again. Enterprise never treats me this way.
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July 2020 by Sovined
Horrible service seems like they hate there job
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November 2019 by Maurizio Turrini
Don't use this location for your uhaul need. Vehicle is not there even if you have a confirmed reservation and the answer I got was "vehicle will be here sometime today but no clue at what time. Sit tie and wait"
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August 2018 by Linda Marenus
The men at this location were very nice and accommodating. The communication was excellent, and the location was convenient. Good experiece.
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August 2018 by Jorge Matos
bad attitude
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June 2018 by matt bubar
Awful experience. I reserved a 15ft truck and when I came to pick it up, I was told it wasn't available because of a glitch in their system and had to settle for a smaller truck. Ruined my entire moving day because I had to make multiple trips. I emailed the manager about this and got no response. My suggestion is to never bother coming here.
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September 2016 by Joe Bass
Great customer service
