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November 2023 by Kevin White
The gas reading was very misleading. As a result, I did not correct it on my outbound inspection. And despite putting MORE gas in than I used, I got charged an additional $10.50 for refueling. As many times as I use U-haul shame on me. I will definitely be looking for other truck rental options going forward.
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November 2023 by Joseph Mandeline
Was honestly shocked out how smooth the entire process was. Good stuff.
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September 2023 by Stephanie Pitts
The process is seamless. The app works great for easy check in and pick up. The staff was helpful, friendly and fast. So much easier than I thought it would be.
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September 2023 by Elena Bush
Great service Paula was fantastic.
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September 2023 by Yitzchak Levin
The manager was so nice and went out of her way to help me
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July 2023 by Brandon Weinstock
Super easy self check in and check out
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August 2022 by Jorge Porrata Torre
Bad service, there is only one guy receiving the trucks and making the reservation. The guy only accept online reservations.
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April 2022 by Chananya Goldman
Made a reservation and representative called me 1hr before pickup time to say that it’s actually not available. This is the second time it happened. Definitely won’t be using this place again.
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February 2022 by Melissa Rodriguez
A few weeks ago, due to an emergency, I had to rent a small truck. To make a long story short, my clocked out from work was a bit complicated and I had to pick up the truck at 1:30pm but I arrived a little after 2pm. Of course it was already closed (Sunday). The person who works there was already leaving, I forgot her name but she was very kind and nice on make a exception and take care of me. Best service ever!
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December 2021 by Daddy Long
Reservations U Haul Mission bay called me at 5:45PM to tell me they don’t have a truck available for tomorrow morning. I made this reservation almost a month ago. U Haul did say they would have a truck available on Sunday. I just got a text the pick up location is Coconut Creek. Why bother having a reservation system if you don’t honor the reservation. It is a little late now trying to get another rental truck. A word to the wise make multiple reservations at different U Haul locations to ensure a truck rental. I should of went online to review previous posts about this location.
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September 2021 by A K
Very nice, honest and great service.
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August 2021 by Frank Natoli
Fantastic experience !! Speedy check in and check out , also very courteous staff. Even received a free power bar, raisins and a bottle of water. What's better than that ? ?
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August 2021 by Aubrey playz
I rent several storage units from Aaron and his team they also rent U-Hauls and sell box they take care of the property very well they are constantly cleaning all the time very busy making sure all the clients are not running over Nails screws or anything else left behind it's done hourly not just daily
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August 2021 by Naty Gonzalez
Good experience
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March 2021 by Ryan Kahan
Reserved a truck 2 weeks ago, when I arrived today I was given a truck that clearly had issues and bounced all over the road (I have rented many Uhauls in the past) I returned it within 5 minutes and the associate was rude and condescending. Instead of showing concern or possibly looking at the vehicle he was happy for me to walk out without a rental. Will never be back to this location.
