July 2022 by Nelson Preschel
Mark and his team at US Bank are a group of pencil pushing incompetents. They will sound clever on the phone, but their lack of attention to detail will cost you lots of time and money. This was the fifth mortgage we have acquired. Although we were refinancing the previous mortgage with the same bank, the underwriting process was hell. They kept requesting the same information over and over, for months. Seemed like the right hand never knew what the left one was doing. Then they made a major mistake with the escrow account funds. Mediocre work!Avoid these people and do yourself a favor by going to a different bank.
