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March 2024 by Timothy O'Shea
Only UPS store where they’ve tried to charge me two dollars to print a label
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February 2024 by Thor Burge
Quick and easy service! Very Fast! Great Price!
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November 2023 by Natalie Humphrey
Extremely efficient. Friendly service
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November 2023 by Augusto Jr
Fast , in and out couple minutes
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September 2023 by Kerrie
WHOEVER OWNS THIS UPS FRANCHISE RETAIL STORE--- ARE YOU ARE THAT YOU HAVE FINACIAL SCAMMERS( I.E. FRAUDULENT "LOAN" BROKERS/AGENTS) DOUNG BUSINESS OUT OF ONE OF YOUR RENTED MAIL BOXES? I HAVE FILED A REPORT WITH LOCAL AND FED LAW ENFORCEMENT AGIENCIES REGARDING THEIR ILLEGAL PRACTICES. YOU SHOULD BE AWARE SO AS TO NOT GET INVOLVED OR INTERMINGLED IN THEIR FRAUDS!
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May 2023 by A.L. Harris
This location is great. They’re always helpful and friendly. They deal with a lot here since it’s an Amazon return center. Half the people who come in with returns don’t know how to pull it up on their phone and these employees are so kind and patient. The other nice touch is they always make sure you have a receipt for your return.
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May 2023 by Andrea H.
The employees here are excellent. They're friendly, knowledgable and they are very good at dealing with long lines and crowds.This location is an Amazon return center. Just looking at the boxes of returns, you can tell, the store is overwhelmed with Amazon returns.I dont use the location to ship UPS packages since my company has a UPS Account and i can print Pre-paid labels but I do drop my packages off here now that UPS got rid of the local drop boxes. Employees have no problem scanning the packages and giving you a receipt.
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April 2023 by Moe Abbie
I am always so impressed with this location and the staff that work here! They deal with a massive influx of customers everyday and they work through it! Yes there is usually a line and maybe it's not always super clean but that is to be expected! I really appreciate the service that they provide and it is done with a smile!! Thank you!!!
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March 2023 by M. W
Some twerpy kid who works there( I don't think he's the manager, but I asked him if he was and he said he was) told me he won't accept my Amazon return. He further stated that he doesn't care about me nor my time.. He was talking on and on with this older lady, and it was going nowhere - they were discussing something about an algorithm that UPS configures.I had to quickly drop off a package as my daughters were returning from a trip, and a bus was coming to the Fountain shopping center from Tennessee. I simply asked if he could take the return because I knew this conversation was going to keep going as the woman had no concern for holding me up and she literally turned around and said I am a beast and a monster and I need to leave. She doesn't even work there. The twerpy guy turned around and said that I don't matter and he doesn't care that I have to wait either. Perhaps he has Asperger's, I don't know but I couldn't believe the woman kept going on that I was a beast when she was the homeliest woman ever. What bothers me the most that was hypocrisy cuz I could tell she was a religious woman but obviously not demonstrating what the Torah teaches which is respecting thy neighbor.She literally turned to me and called me a beast and a monster. You know nobody knows what anyone goes through and I take care of my mother with Alzheimer's and I could only briefly leave my mom's house to pick up my kids from this trip. I certainly don't want to be late for pickup over this homely woman's conversation with twerpy kid.I don't need a bus for personal reasons, but he told me" good luck catching my bus" and he wouldn't take my return, big deal!I can go to a UPS down the street. Oh you really fixed me twerpy kid. I drive a Tesla, I don't need a bus!I have moved from Boca eight years ago because of the entitlement in Boca. People feel that they are entitled and they are worth more than you , they don't care that you have to wait in line for them to finish their convo.I bet she's still talking to the guy and trying to save a few pennies.
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March 2023 by Maciej Piotrowski
Good location but SUPER DIRRY !!!It shows that the owner only cares about profit.Picture was taken on Monday at 8.30 am. NO ONE CLEANS THIS STORE. FILTHY.
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February 2023 by Angie Jones
1 person working at 12:30pm. Line inside had 5 ppl, line outside had 6. I just need to print a page from my Google drive. I'll try fedex print and go on Glades instead. I shouldn't have to wait in a line of people sending packages just to print.
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January 2023 by Gia M.
I visited this store to ship an overnight medical kit to my son, and to have an estate document notarized. The package was not delivered and court rejected the notary stamp because it was illegible. 1) the missing packageI started by tracking the package, and reaching out to ups online. I was told that I must contact the original shipping center to start an investigation. I called this store and was specifically told "what you pay for is for it to leave our store, not to be delivered". I hadn't mentioned a refund! I just wanted help tracking the package. They took my information and told me someone ups call me, and I was also told to call corporate. I called corporate and was once again told to follow up at the original center. No one from the store ever called me back. After several days of waiting, I drove from my home in Fort Lauderdale back to the store, showed them the information from corporate and left my number for the owner or manager. Again it's been 4 days and no one has called me back. 2) the notaryAs I mentioned the notary stamp we paid for was rejected by the Palm Beach Court. I showed the clerk at the store the stamp which was so faint it was illegible, and the e-mail from the attorney stating it was rejected. He re-stamped and charged me!I'll update if I ever hear back from this store.
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December 2022 by Michael B.
Great place to mail it packages &return to Amazon Wait isn't long & employees knowledgeable & friendly
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September 2022 by Ruben Alikhanyan
Saturday Store closes at 3pm. I was refused to come in to do business 2:53 pm. Note to the owners young guy with beard.If your working hours is 3pm make sure to stay there till 3pm otherwise you mislead your customers. Horrible service.
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June 2022 by Michele C
Not happy. Never had an issue before but … Mailed out 2 boxes from here to my grandson in NE. Told my son they both should arrive Thurs. $54 to ship and 1 of them just arrived at MY door., Label is correct showing shipping to NE from FL but somehow it was shipped back here? I don’t know if it’s an issue with this store or UPS. Tried calling this store (during normal business hrs) but no one answered and their mailbox is full. I understand that everywhere is short-staffed these days but at least keep your voicemail box emptied out.
