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March 2025 by David Fallon
This store is closed - go to the UPS Store 4549 @ 13900 S Jog Road STE#203, Delray Beach , FL or store 6615 @ 222 W Yamato Road STE 106, Boca Raton Fl …. Both stores are amazing and have phenomenal customer service! For any existing mailbox holders at this store - if you bring your existing contract into their store , the owner will give you the remaining amount of months for free at their store with a 3 month minimum purchase.
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March 2025 by Tracy Vanwinkle
Temporarily closed not serving the public at this time!
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February 2025 by Andrew Weinstock
The gal behind the counter was warm and inviting. Made the return easy. Her broad smile, made everyone feel at ease and some didn't mind waiting.
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February 2025 by Barry Luden
Friendly and professional! Great service!
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February 2025 by Bonnie Keen
The terminal has been down with an Out of Order sign for theee days. Only one register working causing a big back up.
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February 2025 by A B
Fast and friendly service, tks
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January 2025 by Karen Berkowitz
We brought 30 pounds of papers to be shredded this morning. Unfortunately we missed the free shredder at our development and wanted to clear things out.
My husband always tells me how wonderful and efficient this facility is….I usually send him. The service we received was great. In fact I realized the woman helping us was the owner. Her employee was just as responsive.
What I thought would be a pain to do ended up being a really nice start to the day….
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December 2024 by Jonathan Sigel
The team in the store is efficient and patient. They kept things moving well also answering questions and providing good guidance
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November 2024 by Amado Navas
They lost my package and then refused to help me get a fair refund for the lost items.
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August 2024 by Carlie Duperval
Great and quick Service. They are amazing
I Encourage Everyone to stop by
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July 2024 by Guava Jelly
Rude staff. I always greet people with a smile and "Hello, how are you?" in an attempt to have a pleasant transaction. All three staff reacted by looking at the floor. The woman who processed my transaction did not speak throughout the transaction. Won't be back. There's a million UPS stores.
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June 2024 by Ariana Spinelli Lento
Every time I walk in here the attendants are either obviously miserable to be there, or incompetent.
And just recently I asked for a receipt to be resent to me for an expense report, which every other UPS store is able to do if you give them the time and amount at purchase, but this store nastily told me they’re not able to.
I am so sick of this awful UPS store. I’m going to a different one now that serves its customers with a smile and helpful attitude.
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May 2024 by Jennia Taylor
AVOID!! This is by far the worst UPS I have ever been to, hands down. First you walk in and you’re greeted with an unpleasant smell in the place then the workers attitudes match the smell, it’s disappointing all the way around.
This is my second time ever entering the store and it will be the last. The first time the one lady working seemed annoyed which I get because the customer in front of me was doing a lot but this time the whole staff was abysmal. I had five packages to ship, all of which I had printed shipping labels for and just needed the sleeves to put them in then finish taping up to scan. I try to be a very accommodating, easy customer. Rather than do that at the counter and hold up the line, I asked for a packing slip for the first package I was holding. I was met with a strong “no, I can’t give it to you” to which I then asked “even if I’m shipping something via UPS” and the young gentleman then switches to “oh yes but you have to give me the package.” Something that could have all been avoided by saying “are you shipping with us today?” Either way, never in my life have I walked into the store with them policing packing slips when someone obviously walks in with a box to ship! That guy marched out the store when I went to grab the rest of the packages with my car and when I walk back in, I am then “helped” (loose term) by a short, older lady who you think is doing me a favor by scanning in my boxes the way she was acting. She rolled her eyes and watched me struggle to bring all my boxes over to her.
Overall such a cold and unpleasant interaction especially compared to the UPS in Boynton of Congress and Boynton Beach Blvd that I use to frequent before I moved to this area a few months ago. Will be driving out my way like the others to go to another location.
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April 2024 by Avinash Jeewani
Worst UPS I have ever been and has multiple bad experience.
First, UPS has partnered with BestBuy for free pick up, I have done it before but other stores, these guys asked me to pay for it since I don’t have locker with them.
I was shipping some papers in small envelope and she sold me one plain envelope making my total extra $8, I checked the bill later she had charged me for large padded one with bubble wrap inside.
They charge more than $2+ for single page because I sent the page over email and their self print was not working. They need to change the employees.
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April 2024 by Cristina Griffee
Shipped a package ($600 golf club) from this location. My package was never received. So after looking into it, it was determined the store created invalid tracking number so the package is now “lost”. I have emailed the store owner several times with no response. I have all the receipts and paperwork regarding the package but it doesn’t matter. I have made a claim with UPS they can’t help me because it was the stores error. I have spoken to 20 different UPS customer service and claims specialist. Everyone I speak to is sympathetic but no one can help me with a resolution. So now my golf club gift is lost, I am out the money for the package and NO ONE can help me. I have to assume THEFT at this point. Be careful sending packages from here.
