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March 2024 by LivingLife
Good service
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February 2024 by Randy Z
Trying to print documents. Sent documents yesterday. Went to pick up today. They can’t find order. I am showing them the confirmation from my phone. They just don’t have it. Can’t print anything. No stamps. It’s 1099 season. This store is the absolute worst. Terrible customer service. Bad management. They should close this place and let another person own the store. Just terrible.
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December 2023 by joe
This store is literally 1/2 mile away and I avoid it at all cost. They are rude. I prefer to drive 2.6 miles away to the next nearest store.
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October 2023 by DJ Buddy Boca
Always in and out of there very quickly! Great store, great customer service. Their counter reps are very friendly and helpful. Most recently worked with Jordan. He was a true professional - 5 stars all the way!
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October 2023 by Tania Goldberg Pottery
The ladies were so incredibly nice and helpful. I had a very large and very heavy Amazon return, and they took it off my hands, re-taped it back together and made the whole experience as easy and pleasant as possible! Thank you for your help!
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September 2023 by Carolina Miller
Terrible customer service, the lady always is upset and she seems to be like she doesn’t want to work! The first time she was rushing me because I came at 6:15pm! I know she wanted to go home but I still have 15 more minutes to send my package … i couldn’t not send my package that day!!! What hard it could be send a package??? Rude person!The second time, the same lady,while she was looking at the computer, said a bad word (sheet) just because I told her that I sent an email for her to print the envelop, then she was giving me a hard time with the email I sent, telling me that I send it wrong, ( I don’t know why she told me that) … she was rude as always. Then I complain because I got a charge of $2.14 just for to print the email, so she accused me that I was telling her that she was trying to steal money!!!!!! I was asking a simple question!!!! I asked for her name, she dint provide her name! I asked if I could speak with the manager of the store but wasn’t there…. I spoke with another person, he was nicer and more polite!!!
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August 2023 by Jack Beyer
Made a notary appointment online. Manager didn't show up to it.
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July 2023 by Diana S.
This store is so convenient for me, the staff work fast to ensure no long lines.
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July 2023 by Jacob C.
Stay away!The worst customer service around.Why does Amazon partner with these substandard merchants?They are an insult to your business.
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June 2023 by Mr. Michael
This is the second time the People at the counter here don't know what to do and the manager isn't onsite. This UPS store used to be good a few years ago. Since they've hired new people, they all are d*** and can't open up a mailbox or even release a package. Customers beware! This store has idiots working for them.
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June 2023 by Joshua Hecker
The service here is a joke. Never more than one person visible and she’s always on her phone. Should be called Unwated Package Store.Get it together UPS, hire some good service!
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June 2023 by Andrea P.
The employees are always knowledgeable and friendly. This is my #1 UPS store and I know I can always count on them to take care of my packages.
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May 2023 by Paul Woods Nelson
UPS employee was cool. It is a lot cleaner than the one at Mission Bay. They do Charge a $1 per page. Took off 2 stars for printer charge & they are associated with the one at Mission Bay. FYI, send your mother-in-law to Mission Bay. ;-)
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May 2023 by D R.
You walk in and they don't even say hi or acknowledge your presence. Either talking to each other or on the phone and no engagement with customers.
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March 2023 by Howard wulfson
Very pleased with service! Quick, cheerful andefficient.
