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March 2024 by Carlos Boca Raton
Waiting 30 minutes for supervisor or Manager, there is so many bad reviews and looks like no one gives a S….T if the C.O doesn’t give i S…..T why the employees will care about it. Long line and 1 person only taking care of the guests, it’s not the employees fault it’s managementPlease some one give att to this post office URGENT ?
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March 2024 by JP Dickson
I've been coming here my whole life. The parking is tough but the side lot is usually pretty empty.
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March 2024 by Djenifer Acacia
EXTREMELY slow, people take 15 or more minutes to send a single envelope, people skip the line, you have to reserve a whole afternoon if you need anything
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February 2024 by Alexander Henderson
Do NOT go here for walk-in passport services! We waited through the hour they posted for walk-ins, but it seems they had scheduled appointments during that time and never had any intention of taking walk-ins. They never bothered to tell us that there was no point to waiting. They were so rude! ???
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February 2024 by Suzanne Ferguson
I wish I would have read these reviews before paying for parking. I waited for 45 minutes and left without anything. The man at the counter ignored 2 other people (women)waiting for passports and plucked another man out of the line for passport service. No appointmen, nothing different than the other people waiting; he had been waiting maybe 5 minutes. Not even sure why. Super rude.
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December 2023 by ALEX SIMONS
Slowest customers service. No cares about customers! Horrible!!!
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December 2023 by A B
Helpful. Very busy the area has grown and this small post office is incredible. They are hard workers. Not everyone in line is friendly so handling the public is a full time job. They do a great one in my opinion.
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November 2023 by J Z R
If you feel like wasting an hour or two of your day, visit this place to mail something out or pick up your deliveries. The people there are just so unprofessional; whatever happened to customer service and being nice?! Post office in general all around, they truly suck. I wish I would have gotten my post office box elsewhere. Unfortunately I live a block away from there so I have it at that location
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October 2023 by Joe Rodriguez
If you feel like wasting an hour or two of your day, visit this place to mail something out or pick up your deliveries. The people there are just so unprofessional; whatever happened to customer service and being nice?! Post office in general all around, they truly suck. I wish I would have gotten my post office box elsewhere. Unfortunately I live a block away from there so I have it at that location
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October 2023 by Laura Schreiber
Double tire amount of parking you think you need. Went here for a passport appointment. Extremely grateful how kind, patient and thorough the gal processing the passports is. However, each appoint takes 30 minutes, not the 15 slot so they're constantly backed up. The rest of the line moves slower than molasses.
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June 2023 by Steven
We went there to renew our teenage daughters passport. We had a passport photo taken at CVS and it was very good. When we went there the person in charge of passports told us the photo was unacceptable because it was blurry. I have a photography background and the photo was not blurry. We had to use their photo that they had taken and it was completely washed out. I complained to the manager about the photo she took and her response was she has years of experience and she is in charge of that department so the terrible picture she took is acceptable. Do not go to this place for your passport unless your passport photo that you bring is accepted because she is terrible at taken photos.
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June 2023 by Sarah González
I stop to this location to ask if I need appointments for renewing passportAnd they said NOT appointment needsAnd give me the wrong form.Today I went to do my renewal and a White lady told me You need appointment and a different forms.I am very disappointed
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May 2023 by Zane Watson
I had a 12:30 (lunch break) passport appointment that I scheduled a month in advance. I was told to wait one moment. Didn't hear anything for 20 minutes. Left without applying.
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April 2023 by L B.
Went to mail a box today needed it taped. The girl hands me a piece of tape and I had other stuff in my hands. I laughed and said ah usually you guys do this. She says back condescending "usually you do this and then bring it in". I looked at her like damnnn. Then she asked me if it was priority. I said idk I was selling online. Turns out it was she then says "of course it is ugh"? I said sorry? She rolls her eyes and tossed the package in the back.
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March 2023 by Al Utkinson
One of the things the government can't do is run anything. The only things our government runs are the post office and the railroads, and both of them are bankrupt./Lee Iacocca/Nowadays, nobody needs real post office. But sometimes you have to meet reality. In my opinion, this one is a good, clean, and pretty small office. With one bad thing: no parking space. If you are lucky, you'll get one over wise, You have to wander around for a few minutes or more. So come earlier if you have appointment.
