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March 2024 by Casey Casperson
It’s amazing how far prompt responses and honesty gets you. I emailed them about an issue I was having. They replied quickly with a response that had a plan so I knew I wasn’t going to be spending a bunch of money on an old roomba. I brought it in this morning and later today they advised not to move forward as it seemed to be a massive issue. Most repair type places will try to sell you or convince you to spend money, but these kind people made a recommendation that didn’t make them any money today but I will surely be back to them and tell others. Thank you for the great communication.
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March 2024 by Mitchell Freifeld
This is one of the BEST service providers I have ever experienced. My daughters electric Barbie car needed a repair (engine and gearbox) and Mattel, the toy maker referred me to these people. Kim and her staff are the nicest and most honest people I have ever met. They took the time to understand my problem, ordered the part and charged me a very small amount to repair the car. I can't say enough about these amazing people and recommend you visit them for all technical and vacuum repairs.
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January 2024 by Janet Marsh
Excellent service, professional and knowledgeable, quickly fixed the canister (wouldn’t open to empty) on my Dyson cordless vacuum and didn’t even charge me. I will definitely return and highly recommend this business.
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January 2024 by Taylor Reinstein
Easy process. I dropped my vacuum off, they took my info, processed my warranty & texted like 5 days later that it was ready. Super easy. I had a few questions & the person behind the desk was very nice & knowledgeable.
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December 2023 by Charles Vieira
They are reliable , honest and operate with integrity . I recommend them.
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December 2023 by C Mowzy
Amazing experience. I went and took my Dyson vacuum to see if it can be revived and the gentleman fixed it under 10mn right in front of me. I was so impressed!!If you have a vacuum that you love but don't want to spend on a new one I will recommend a visit. Friendly environment, amazing employees and lovely dogs.
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December 2023 by Joseph M
Excellent service and results
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December 2023 by Scott Shore
Recommended by Bissell for warranty work.I am extremely happy with Service i received
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November 2023 by m t
I am so happy to be using my Miele again. It was a pleasure doing business with Vac MD. from start to finish. Also, the mascot puppies were a joy to see!
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October 2023 by Dennis Glick
Vac MD is amaze - they do everything they can to satisfy their customers!!’
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September 2023 by Kathy Colman
Is it weird to like a vacuum store so much that you want to pop in to chat and play with the store dogs? I also bought a vacuum cleaner here (a Sebo). Great experience all around! If you need a vacuum, bags, parts... Vac MD is the spot! Thank you!
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September 2023 by Stephane Azoulay
Excellent honest service!
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September 2023 by C S
Two associates were outstandingly helpful, knowledgeable and accommodating above and beyond any reasonable expectation. I had a clog in my vacuum hose and rather than just sell a new one, both associates spent their time fixing my clogged hose. That kind of customer service is extraordinary!!! Very grateful. They clearly care about their customers and have excellent product knowledge. Highly recommend!!!!
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July 2023 by Sara Fine
staff was so nice and resolved my issue quickly
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June 2023 by Classmaids LLC
Vac MD has been our go-to destination for purchasing and servicing vacuums for our cleaning business. The team at Vac MD exemplifies professionalism, and their customer service is truly exceptional. They consistently provide us with invaluable advice and assistance regarding our equipment, ensuring that we have the best tools for the job. The repair service is prompt, and their communication throughout the process is excellent. We always look forward to visiting Vac MD with any questions or requirements we may have about our vacuums or cleaning supplies. It is a pleasure to rely on their expertise and outstanding service.
