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January 2024 by Nizan M.
Whenever I walk in to the branch there are never enough bankers to help. The lines are always long. Plus they keep rotating the bankers so it's impossible to build a working relationship with them. Tons of money was spent to redesign the interior which IMO didn't need it. They could have spent the money on hiring more bankers.
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July 2023 by 22 Short609
Don't bank here
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August 2022 by Trina D.
Understandably, handling an estate can be emotionally and mentally taxing. Aldo was patient, kind, helpful, and respectful of my time. We were able to complete what was needed.
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January 2021 by Linda Ursillo
I find this branch location to be very convenient and have always received excellent service. I generally use the drive-through banking and totally appreciate the Commercial Lane for business transactions. The staff in that area of the bank are friendly and provide terrific service in a timely manner.
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January 2016 by Edd Nord
I opened up a bank account and the bank teller by the name of jason walk up to me to belp me. He did not inform me about the account he was opening, he just give me an opportunity account and it is the worst. I walked in about 2 month later to put money in my account and a cashier inform me about a credit card. I told him i would like to open one up but the only one that was available was jason. I had a bad feeling as soon i as saw him. He was looking pale and drunk. He opened my account told me it was a secured card and that i need a $300 balance plus the my card was going to be delivered in 14 work days. I got my card 2 months later. He also told me my card will graduate in 6 month and i will receive my my money back and it hasnt graduated still and it has been a year. P.S. wells fargo sucks
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August 2015 by Britt Z.
Just a little bit south of the SW corner of Spanish River and Federal Hwy is this wonderful bank. What sets this branch apart from the others is their focus is on making commercial banking easy and hassle free. I used to make my daily deposits at the branch down the road. That branch is good but not as good as this branch, in fact they are worlds apart. This location has a commercial drive through! I don't know about you, but when it's pouring outside, the last thing I want to do is get out of my car. In fact I rather not go outside at all. I have found the staff at this location to be extremely helpful and friendly. They are genuinely nice and I can tell that they are happy employees. The customer service is consistently excellent. I find it annoying to go to the branch down the road and constantly be asked if I want to open a personal account or apply for a credit card while I am doing a commercial deposit. I have been doing my personal banking with Wells Fargo for years and I am happy, so leave me alone. At the branch I am currently using they do not try to "up sell " you at all. It's a breath of fresh air to get such great service. They treat your transaction like it should be opposed to it sounding like a sales pitch. For that I am grateful. My workday is stressful enough and I love leaving my office to come here. Ok, honestly I love leaving my office at anytime but I do enjoy using this branch a lot. Wonderful customer service, a commercial drive through and a convenient location makes this my branch of choice to take care of my banking needs.
