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September 2023 by Michelle Archambault
Staff operates with no sense of urgency. If your time is of importance to you, I would suggest finding another branch.
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April 2023 by Alex Kalinovsky
Great service, wasn't crowded at all, friendly staff. Thank you Wells Fargo!
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September 2022 by Dayana Michel
The bankers/ tellers were racist towards me. I came to withdrawals a deposit that is made in my account that have been compromised. My first visit the banker help the other customer that came after me..My second visit I was telling them the issue I had with my bank account.. he refuses to listen to me. Basically this branch force racism’s at its finest. If you are black I do not recommend this place .Horrible customer service they only had one banker assisting customers.
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September 2021 by Rhody Joseph
I went in to make a transaction with a sense of urgency. I got there as soon as I could which was about 45 minutes before they closed at 5. I didn't have an appt but when I tried to make one online nothing was available for the whole week. I thought that was a glitch in their system because no Wells Fargo Bank within a 10 mile radius had availability. When I walked in not one person greeted me. I waited around for about 20 minutes and asked a teller for some assistance. He was very unhelpful. When I told him about the website not having any appointments available at all he just shrugged his shoulders. I went to my car almost in tears because I was so frustrated with the timeframe I was given to have this transaction completed and the bank Ive been with for YEARS treated me like I didn't matter. I will be switching banks.
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August 2021 by joseph j
always short staffed the inside is never open and there are at least 20 cars in line for the teller will stop going to this bank
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October 2020 by Raven Marshall
The manager isn’t very customer service oriented. In store rep Harrison tried to have a basic fee waived for a basic service. The manager BLATANTLY ignored requests and wasn’t helpful at all. She was rather stoic and bland if anything. As though the thought was an inconvenience.....I’ve banked here roughly 15 years or so now, and don’t appreciate the lack of customer service from a managerial standpoint.
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September 2020 by Randy Bennett
Went to the bank to send a wire to India today. Guy with a fake Rolex, didn’t know how to do it, said I need more info. ?♂️I went to a different branch, and they sent the wire to India.
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November 2019 by Balmoris Herrera
Gooooo
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June 2019 by Mark Machine
Takes way to long to help people. If time is money they I've lost money at the bank
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May 2019 by Monica G.
Terrible
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October 2018 by Brandon Y.
This bank was a lot better then the one down the street. I was able to get someone to help me fairly quickly. They were very genuine and helpful. Would recommend coming to this bank if you are in the area of Yamato rd in Boca.
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December 2017 by Jordan Chase
Very professional. Great branch
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April 2016 by Angelo Ragonese
This is an extremely empty bank with no money in it.
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July 2015 by Kelvin Tolentino
Place has completely changed around, I think it has to do with the new Branch Manager (I think her name is Sarah) friendly staff, very helpful and professional will recommend, you guys get my five star, a model branch where others fall short, keep the good work
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October 2013 by Luz Palomino
Excelente servicio :)
