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October 2023 by Chris Hayslip
The customer service over the phone is literally non existent. There is no way to speak to them over the phone. No option to speak to an operator to get information it's 100% automated. And the questions i need answers for are not options on the system
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April 2023 by Stuart Baker
So I have been ordering Amazon packages for years with no problems in the Metro Atlanta area. I just recently moved to the panhandle they contract out to USPS. Pathetic service. I don't see how these women keep a job. Samantha Burgess was actually mocking me on the phone when I was trying to ask her what happened to my $200 package. I am going to be filing a formal complaint against her. Sad, silly and the incompetent people
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February 2023 by John Kucharnik
Nice post office for your mailing needs. Staff is wonderful and efficient.
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November 2022 by Amber “Cicada” Lollie
I bought a money order.Nice personnel.
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June 2022 by Josh Pettit
I ask the lady to check for and see if I have mail up there..she proceeds to tell me she can't and refuses to Evan look I thought the mail company all for customers...
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March 2022 by Lollie Lollie
I bought a money order.Nice personnel.
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August 2021 by Carolyn Crawford
Love our mail carrier Christina Boyd!! She does a great job!!! She cares about people on her route and it shows!!
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October 2020 by David Moore
One of the absolute worst places to receive or send mail. It seems not only that packages from multiple retailers get delayed, but mail cannot or will not be delivered as it should. Frequently mail is rerouted to a different town altogether after it has arrived in Bonifay. I’ve had this happen to me multiple times since moving here and when you speak to a “representative” about this, all they will say is “we are delivering to you everything that comes in. Yeah right! My family still hasn’t received their SNAP benefits from June due to non-delivery of mail. They know they are the only shipment retailer in town and they feel like they can do whatever suits them. Bottom line, if you don’t like having mail or packages received in a timely manner, don’t move to Bonifay, FL.
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October 2020 by Yvonee Hagans
I love our carrier Chris..she cares about the people on her route..
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August 2020 by Laura Wells
Always helpful and friendly service!
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January 2020 by Nathan Simmons
They get my mail on the right street most of the time. But sometimes not even that. At least they help me to meet my neighbors. After the mail runs we all go sort our mail and take it to its rightful owners in the neighborhood. Not to mention a couple of important packages have been lost. I'm not saying it's this office but definitely the USPS in this area as a whole.
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December 2019 by Chris Chandler
Great folks!!! Thank y’all!
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August 2019 by Kris M
We came to check out the area with retirement in mind. Pulled into town and needed to stop at the post office. Mentioned that we had just pulled in to town and the lady behind the counter was so helpful and friendly. Answered quite a few questions for us and made us feel welcomed So refreshing!
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December 2018 by Katie Bragg
Kind staff. Always helpful and patient when I go in. :)
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February 2018 by Karen Burch
After first attempt to deliver a package they won't bring it back by & dint want to have to b bothered to open side door to give it to me as done before with no hassle.
