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January 2024 by Victoria Cable
Drove 30 minutes away because the customer service at this location is the best! Kyle is knowledgeable and helped get me the right battery for my car for an affordable price. He answered all my questions and walked me through what he was doing while changing out my battery. Highly recommend and will be going here for all my future car needs.
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January 2024 by Derlis Perez
Bad customer service
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January 2024 by Yoan Peres
Bad customer service
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January 2024 by Dylan Pérez Velasquez
Bad customer service
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November 2023 by John “JohnNY K” Kaeser
On Fri 10/13/23 My car was 40 feet near a lightening strike in Bonita Springs, Fla., southwest Fla. My electric idiot light came on. Went down to the Advance Auto Parts store on US 41 Tamiami Trail just north of Bonita Beach road. The guys at the store, the employees checked out my alternator and battery thoroughly and both according to their diagnostic reader "ALL GOOD"!What a relief! The guys friendly, empathetic and knowledgible. Advance stores will check any "check engine" or other warning light for free and install new batteries free of charge.Guys at this store on Fri about 1PM in afternoon "terrific"! ,Thank You men!
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September 2023 by sam
They had everything I needed and fast and friendly staff..
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August 2023 by John W (Travelin.Johnny)
I was returning items I bought at a different Advance store. Eric F was very helpful and efficient. We had a brief friendly conversation and I was on my way in no time.
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August 2023 by Cherie Jacobs
So we went to 3 other advance auto stores and all refused to install the new battery I was going to buy. We went to this one in Bonita Springs and Daniel N. did not hesitate to help. Kudos to Daniel N.!!! Thank you ?
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July 2023 by John W (Travellin.Johnny)
I was returning items I bought at a different Advance store. Eric F was very helpful and efficient. We had a brief friendly conversation and I was on my way in no time.
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May 2023 by Mathew Salyer
It's a long story , but jfc I've nvr had a business waste my time like these guys.
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March 2023 by Mark Garcy
I typically only shop here if using a local auto part store. Better service than the competitors across the street and great rewards program.
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October 2022 by Nicholas
My favorite auto parts store. You can borrow tools for free. They will install your battery for free ( you should tip obviously)Always give me good service and the correct parts for any vehicle I've ever had in my life.Always open and always a location near by to visit.
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October 2022 by Maykel Rives
This place is the worst place ever. The employees are not prepared to handle clients and their service is a very poor service. I was there to replace a two year old battery the most expensive one in their shelf and I was told I have to wait until they charge it for 35 minutes to see if the battery is good or bad after they tested out this insane then a lot more questions about who bought it what phone number is under and things of that nature every to get away from replacement this is very wicked here people
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July 2022 by Bryan Channell
Called and ask for a battery for my specific vehicle which is a Tesla everybody else said they don't sell matters for Tesla's. But this place had a battery that I could use a 12 volt battery and they even accepted my old battery and gave me time to do it in the parking lot I really appreciate this because I have been working about 14 hours a day and a heat and I had a heat exhaustion I can barely been function but the pictures they have for me and letting me exchange my battery for a new one greatly help me make my way home 200 miles away I forget the names of the employees but I think it's Frank and another guy black hair I really appreciate the time and the patience I recommend this storm for a lot of other customers
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May 2022 by Eric Shively
The employee was by far one of the most polite friendly and understanding employees I've came into contact in a long time.#makecustomerservicegreatagain
