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November 2023 by T T
I went here to look for a recliner and I found one that I liked. I was told that they would be keeping a few in stock for Thanksgiving when they would be on sale for less. I came a couple of days later to purchase it because I didn't want to wait and didn't mind paying full price. When I got there, they had none in stock. Not even the ones they were supposed to leave until Thanksgiving. They said they would be selling the display model, but only on Thanksgiving. I wouldn't be able to buy it ahead of time.My fiance happened to be in the area a day later and spoke to them and, again, tried to purchase the display model but was told that it can only be sold on Thanksgiving Day.Thanksgiving Day arrives, and I'm the first one at the door when it opens at 7:00 a.m. I ask where this chair is and I'm told that it was already sold. Frustrating.
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November 2023 by Jessica Decastro
Very happy with my experience at this location. Andon was very pleasant & helpful. I will be back!
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October 2023 by Jaclyn Fox
Furniture consultant Jean was professional, courteous and extremely helpful. Went the extra mile and assisted me in purchasing a very pretty Ashley furniture bedroom set.If you are shopping at this Big Lots, ask for Jean. She's the absolute best.
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July 2023 by David Axline
Nice store and great selections and prices. We really like it! I just wish more people were there but then it's summer in Florida.
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April 2023 by Peter Drinkwater
Want to give a shout out to their staff!!They were amazing and very helpful..
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March 2023 by Emil
Not a place you’ll need going. Selected great deals but most products just regular priced
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January 2023 by Sara Tosta Dodge
I love shopping here. The store is well organized, no a lot of people shopping in this store. Evening is new. Well recommend♥️
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January 2023 by Ryan M.
I stopped in out of curiosity, not really sure what to expect. It's a nice sized store, clean, well-organized and with just the right amount of people inside to not make you feel awkwardly alone when you walk in. It's kind of like a miniature Wal-Mart, without the unbeatable prices. I went up and down each aisle, fairly unimpressed, until I discovered the Christmas clearance aisle and knew I'd hit gold. Hate to share my discovery but I'll give credit where credit is due. Cheers? Yes, because their clearance section had me coming back for seconds!
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December 2022 by Mary Vaughn
By far the best customer service I've experienced in a long time. I visited the Bonita Springs, FL Big Lots where the furniture manager, Lillian, was attentive, helpful, and thorough. She greeted us, asked questions about my needs & reviewed the mattress selections the store carries. As customers would walk up for assistance in other depts. she would politely excuse herself to help them & would return to check on us. She discussed alternative purchase options I was not aware were available with Big Lots. I was pleasantly surprised with the affordable options of name brand mattress options available. I greatly appreciate Lillian's knowledge and assistance with my purchase.
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December 2022 by Starr Rizleris
Today was my first trip to this location. Omg!! The best Big Lots store ever!!! Very Clean, Well Stocked, Very Friendly and Welcoming Staff. I only want to continue shopping at this location which by the way is a 45 min drive for me. That should tell you how wonderful this store is. The original location was out of an item that I needed and this location had it so I drove the distance and I’m so glad I did!!!
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October 2022 by ConsiderIT Delivered
Management has been taking care of hurricane Ian victims all over the area. With Fast and efficient emotional intelligence that really let's you know they care. Great culture and atmosphere
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October 2022 by BE LEGIT
Best staff! Super organized store. I go to all the stores in the area all the time and this one is the happiest and best flowing in all the land. Leadership is on point and it's a fun peaceful environment.
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October 2022 by Terri Hansley
Great deal on a new bedding set! Also, they have a great selection on all home goods and spices.
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September 2022 by Joanne Hunter
Try Big Lots! My sister came with me and hadn’t been to a big lots in years…She was like a kid in a candy store! She raves about the DEALS and SELECTION…but I have been counting on this store for years for good quality and tremendous selection and of course the PRICES are UNBEATABLE
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September 2022 by Sam Benson
Well stocked, friendly associates, some good deals, add in discounts and it a great place to shop. Lots of parking,
