-
November 2023 by John M.
Bought four new tires, total cost $900; 40,000 mile Cooper tires. After 12,000 miles, one tire had sidewall split, had to buy replacement tire. Brought defective tire to New Life, asking for credit towards new tire. After two months of waiting for callback, I went in to inquire, was basically told that I needed to show invoice (had presented it when I turned in the tire; also, copy available on file in store computer), also had to talk to service tech who took tire in two months ago- he was not in that day.. It was quite obvious that my request for credit was going to be ignored, that tire had never been sent our for analysis . Very poor customer service.
-
May 2023 by Mel S.
I've been going to this place every since it opened when it was just a tire and oil change place now that they do automotive you go in for an oil change they tell you that you need $1500 worth of work done to your car you didn't ask for that. Your told 30 mins, and hr to 2 hrs later it's finally done. three other people were complaining while there. service sucks the entire staff is all brand new they should've stuck to tires and oil. Time to find a new loyal place!!
-
February 2023 by Jason C.
I was in dire need of a new tire today as I travel a lot, the we're pretty busy so I'm left my car there, got the call about 2 hours later that it was ready, thanks for getting me on the road, I'll be going there for all of my tire needs now! Excellent service and a great price!
-
January 2023 by James W.
The guys were fantastic. Reasonably priced and quick. Hint. They don't take appointments so get there early to be first in line. Busy place.
-
November 2022 by Autumn A.
Ran over a nail, didn't realize until the next morning when I was getting ready to leave for work. Had this place recommended to me by a regular at my job and it was a good choice. Honest prices and quick service. Walked in with no appointment at 12:30 and was out at 12:45 with my tire patched and filled for $30.
-
July 2022 by Randy P.
Excellent service and friendly technicians . Priced right too ! I've always had a good experience here .
-
February 2022 by Jackie S.
Hit a curb & blew out a tire. These guys were great. Polite, helpful & quick. I would recommend tjem in a heartbeat!
-
November 2021 by Robert P.
Warren and his team did a great job for us, and we had never been there before. The reviews are correct, great service. We had both of our cars out of commission at the same time, and they worked hard to ensure we were taken care of as quickly as possible. I can not imagine taking my car anywhere else for service going forward. Thanks to you and your team!
-
February 2021 by Thomas T.
Had a blowout on my dads old 2002 Bravada. Tires looked new. Took the car in and the staff at New Life pointed out that the tires were 2011 and the spare was 2002. Explained the issues with Florida weather on old tires. Left it to me to decide what to do. No pressure. They were able to find a set of the right sized tires, not easy, for a lot less than other places. Great quality. Mounted, balanced and spare is one of the 11's just in case. I saw everything from old pickups to Porsches and Bimmers in there. Tires, oil, wiring and code diagnostics. If they diagnose the code and fix it there is no charge for the code read and its accurate. Ill take all my repairs there. They earned my trust.
-
February 2020 by James F.
I had a 1979 pickup with bad tire. They repaired for free until I could get the replacement installed. They gave me a price in 3 minutes before I left. They ordered that day called the next morning and had replaced that afternoon. Awesome service!!! Professional service.
-
December 2019 by Jennifer M.
Frank at AFA Napa auto center is a first class person. We were visiting the beach more than 2-hours from home when we found a puddle of coolant under the truck. On Saturday morning, with a full garage already, Frank was able to diagnose and fix the problem. He even texted me to make sure everything was OK.
-
May 2019 by Kelly B.
Today was my first visit. I needed an oil change but was also having an issue with my AC, headlights and horn. All were easy fixes and fit into the budget I had to spend. The AC was a different issue and was about a $250 estimated fix. The manager listened to what I thought it was and was able to do a temporary fix until I save up some more money. I'm just happy my AC is working top notch right now. Really nice and honest team working there! Thank you!
-
May 2019 by Dave H.
So many tire places around, yet this seems to one of the few that offers great service at a reasonable price. Wife brought in the car with a slow leak in a tire. 20 minutes later, they had the tire off already and figured out there was no way to fix that tire (he explained why, it had been driven on while flat, ruining the inside of the tire). Offered to sell her either a new or used tire, her choice, and only replace the tire that needed replacing. Another 20 minutes later and the car was done, paid for, and wife was back on the road. Whole appointment from walk-in (we didn't schedule anything) to driving away was under 45 minutes. And the new tire they put on the car was very reasonably priced.Stop visiting all these horrible tire chains around town (who don't care about service & will try and upsell you every chance they get) and go to this local shop. Well worth it!
-
December 2018 by Shandra C.
My Son needed Tires for his car and I was searching online and found New Life Tires and Auto Repair in Bonita. Spoke to Roberto several times and asked several questions about my Sons situation. Roberto was very nice and knowledgeable and was willing to do whatever it took to help us out. Thanks Roberto for getting my Son back on the road safely. Highly recommend.
-
December 2018 by Robin R.
Honest, reasonable and incredible customer service. Highly recommend. We personally went to various businesses to get quotes on service, this fine establishment made our decision very easy due to their genuine desire to provide accurate quote. Upon completion of work, they were very gracious towards us for choosing to do business with them.
