-
September 2023 by Valerie
Gustavo has serviced out pool for years, he does a fantastic job, He pays attention to the pool and lets you know when he sees something. highly recommend Gustavo at Pinch a Penny.Valerie S
-
September 2023 by thomas johnson
So my Jandy Iqpumpo1 needs a new antenna. I stopped in and talk to the employees here at the Bonita Beach road location in Sunrise plaza. Started to explain what I have and what was needed. In the middle of me explaining the employee tells me - yep, "699". Then ask me if it is a older unit, yes - "15". Okay, $15 sounds good. No, $1,500!. I try to tell him we must be thinking of different units - interrupts again and tells me that he knows what he's doing and it's $1,500. I explain to him that a entire unit is $139 on Amazon. "No, I know what I'm doing and I have never seen a price that low". "This is what you need, I know what I'm talking about!". What he does know is how to lose a customer for life. He did not want to educate himself on what I have and what I needed. This is a bad location to do business with. Pay them $1,500 for a replacement antenna or buy a entire new unit for $139.00? Let me see...................
-
August 2023 by Irina Kempf-Cherubin
Our to go to store for all pool needs. We are getting our pool water tested there every week, it takes 5 minutes, after testing we receive a print out with the water testing results and a recommendation what to do .Staff is very friendly and helpful.We even had our pool renovation done through pinch a penny here in Bonita Springs.
-
June 2023 by Svetlomir Barashki
They could not bring the pool to blue for 2 months. Always comming up with excuses. I have 2 other houses in the same aree and don't have any issues with the pools there. The service representative took my cancellation request happily.
-
May 2023 by Moose Living
Do not use this company for pool service! They came one time and billed $135 for a months service. Shut off our pool pump and let the pool sit. Our neighbor arrived two weeks later and told us the pool was green. We flew down to take care of it and these are the pictures. After Hurricane Ian we had the pool cleaned and filled with clean water. When we went north for the summer season Pinch a Penny took over service and did this to our pool after our $3000 investment in new clean water and acid wash of the pool. We also have $2000 in airline tickets and a rental car to come take care of their disaster. They never called to tell us what they had done. When we contacted them they said the pool had a leak so they shut it down. The water hasn’t dropped since they shut it down and we arrived - so no there is no leak. They also were sticking to charging us the $135 they billed even though they admitted to only coming once and shutting things down. I disputed it with my credit card company. They have cost us thousands of dollars! When talking to another woman on the plane here she has had similar problems and will not use them either. Save your money and your pool and go elsewhere for service!
-
April 2023 by Carl Lorenzini
I had a GREAT experience getting my pool resurfaced with Pinch A Penny Pool (Bonita Springs location)!!! I received a no pressure estimate from them to resurface my pool. They educated me on the current condition of my pool and on what the resurfacing process would be like. I then went into the store to pick out pool tile and met with Travis Sharp (Co-owner). He was extremely professional, helpful, and patient with me. He set the expectations with me and scheduled my resurfacing project. Five weeks later his team came out, installed new pool tile, resurfaced the pool, pressure washed around the pool to clean up their mess, added new jet heads, and they are providing me with one month of pool service. In today's day, it's hard to find companies that do what they say they are going to do and offer EXCELLENT service on top of it. Pinch A Penny renewed my spirit with contractors. Thank you for a job well done!!!!!!!- Carl
-
April 2023 by Diana Zarlenga
We've had the pleasure of working with Tim from Pinch A Penny, and couldn't be happier with the service he provides. Having taking care of our pool for over 10 years, Tim's experience and expertise were evident from the moment he arrived.Not only doesTim take care of all of our pool maintenance needs efficiently and effectively, but he also takes the time to answer all of our questions and provide us with valuable advice on how to keep our pool in top shape. His attention to detail and commitment to ensuring that everything is done to the highest standards is truly impressive.Overall, we would highly recommend Tim and Pinch A Penny to anyone looking for reliable and professional pool maintenance services. Tim's years of experience, dedication to his craft, and friendly demeanor make him a true asset to the company, and we are grateful for his excellent service. Thank you, Tim!
-
March 2023 by D D
Pinch a penny in Bonita Springs has brought back our dead, swimming pool to life! Gustovo R-16 is the absolute best. He is proactive about what needs to done and really cares about his customers.?
-
March 2023 by Alotta Crypto
Can't say enough about the great service Bruce provides every week. He keeps my pool sparkling and he is a pleasure to deal with too. I feel like the price is fair in this economy for all of the help I've received.
-
March 2023 by Angele Boyd
Pinch A Penny's Gustavo R cleans our pool weekly and is great. He is responsive to requests about extra cleaning now and then when needed, which is appreciated. The company is responsive to our service calls. Our concern is with the company which has raised our price a lot.
-
March 2023 by Suzi Hamby
Gustavo is the best! He totally takes care of our pool and hot tub - goes above and beyond! He has been instrumental in making sure everything is in great shape, since January 2020! Pinch a Penny helped with all of our pool and spa issues when we bought this 30 year old home in 2019. Love this company and especially Gustavo! Suzi & David Hamby, Pelican Landing
-
March 2023 by Julie white
Gustavo services my pool each week and has done so since we bought our home in Naples in 2009. We have found him to be knowledgeable, honest and hard working. He does an excellent job!
-
March 2023 by ATCINBONITA
Thanks Oscar always dependable. Pools looks amazing. Best Pool Tech I have had in 20 years.Art Trevino
-
March 2023 by Tom Cota
I have used Pinch a Penny in Bonita Springs for almost 20 years. Their maintenance service has been great all those years and they always take care of me if I need quick servicing for repairs. Their technician Gustavo has been taking care of my pool for at least 15 years. He is very reliable and does an outstanding job taking care of my pool.
-
March 2023 by Shelly P.
Used them for almost two years for weekly pool care. I called in three times to kindly complain primarily about the poor job being done and also one time a pile of treatment left on pool step, and another to let them know I had a neighbor keep track and my pool had not been cleaned, yet I had been billed for service each week that month. Who knows how many times that happened. I was patient and gave them time to get it together as they had an excuse each time regarding their employees. the week following my last complaint the pool was left looking dingy and untouched. i finally cancelled. My new company started last week and the job they did was incredible! Pool hasn't not been this clean since we purchased this home. I am also saving $45 a month.
