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April 2024 by Tina Z.
I had been taking my dog to this groomer for 2 1/2 years. We had been noticing your Emmy acting scared when we took her to the groomers. I had been questioning taking her there. They put her in a cage when we asked them not to. And I had found cuts.My spouse noted the price kept fluctuating. Mind my dog is 9 pounds. My spouse asked about the fluctuations in price. The staff member said they charge for muzzling her. When questioned why they did this they said she nipped at someone. I took my dog and left and they will never groom her again. I spoke with her past groom that had cut her since she was a puppy and she assured me that Emmy never nipped at anyone. The owner only wanted to talk with me because I told her to cancel all appointments. She said she encourages her staff to use muzzles. She said the she used them when she was a veterinarian in Argentina. She said she would give me another groomer. I assured her that we would not return that I cannot trust them.
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March 2024 by Kathleen Tivnan
Knowledgeable, caring and Vilma does a beautiful job !!Totally trust my fur baby, Eddy in her care. ?
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January 2024 by Mollie Casey
I've been coming to Shampooch for over 3 years and the groomers do an excellent job with my mini-goldendoodle, and my more recent addition, a medium / large goldendoodle. Both pups can be a handful, each in their own way! Shampooch grooms them beautifully and treats them so well!
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November 2023 by Tina Laino
After taking my 10lb Yorkie mix there for over year without issue, I was informed that from now on we would need to sedate her for her appointments. Not thrilled about it, but did so anyway because we really like it there. Vilma absolutely adored my dog. Fast forward one year, there is a new groomer there who cannot seem to handle my little dog. Don't get me wrong, I'm sure she was a pain in the butt, but they are supposed to be professionals, they should know how to handle small and large dogs. My dog is one of the friendliest and sweetest and gentle dogs. Something is going on there, the groomer most definitely lacks the necessary experience for this job. They have now said they will not groom my dog anymore, which is just fine with us because something is just not right at this place anymore.Editing to add: Although, I appreciate they reply, I can tell you that we found another groomer who had absolutely no problem with her. Suzy is not the problem, rather it was the person handling her.
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November 2023 by Nancy Rosenfield
Great job and especially love the quick service!
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October 2023 by Desirae Eastwood
Great place for small dogs to play and get an amazing hair cut!
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October 2023 by Tina L.
They used to be wonderful. Since hiring a new groomer, they cannot handle my little 10lb Yorkie mix anymore. The new groomer seems to lack experience and hurts my little dog. Now they won't take her anymore. Very disappointing especially since up to that point we had nothing but good things to say. We are moving on to more experienced groomers.
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August 2023 by Ashley Olmos
Brought my Lab mix, Rosco, in for a bath and nail cut. It was his first time with a groomer, he's only 8 months old but is already 60 lbs. I called Vilma and she took my Rosco in with no reservation. They loved on my boy just the way we do at home. He's the baby of the family and I'm so grateful for these wonderful women and this great business for the care they put into him. Would highly recommend seeking there service, and there also bi-lingal! which so is our family! a great benefit for all. Thank you ❣️
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July 2023 by Jennifer Murtland
Love this place! My parent’s dogs go here and I had to take them a few times. The owner and staff are super friendly and the dogs ? are very excited to go and be there. I highly recommend
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June 2023 by Margie G.
Excellent groom! Excellent service! Highly recommend!!! Colby says," Thanks Andrea for the amazing groom!"
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February 2023 by Don Sudduth
Our Bellouisse always looks great after an hour with Andrea. Velma always returns our texts/calls for appointments. Great service, we drive past other groomers to take our business here.
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November 2022 by Hube Embelton
Called and had an appointment within a few days. Dog was my sister in law's and I took her for her. She's a hard dog to groom due to constantly scratching from anxiety. They did a spectacular job with her. They were reasonably priced, knowledgeable and timely. Would highly recommend bringing your dog here to be groomed
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November 2022 by Kathleen Woodruff
My year old Havenese got her best haircut ever!
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August 2022 by Kathleen Brennan
Great experience all around here. Had some really bad experiences around town with some really bad supposed groomers, NOT the case here. Extremely good at what they do, had the works for my 2 mini Aussies and I don’t think they have ever looked better! Great hair cut, undercoat removal, nails, shampoo. About an hour and a half each dog, exactly what I expected. Vilma has a clean shop, areas for dogs to be without being caged, groomers all very nice, and price was reasonable for all the work done. I am definitely a customer! And my dogs were very happy, not stressed out and exhausted. Love it!! Highly recommended!!
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August 2022 by Erin Smith
Shampooch has been amazing for our 45 LB golden doodle! He does not like to be groomed, but they do an amazing job with his personality. He is in and out of there within an hour and a half and they always do an amazing job. I highly, highly recommend Shampooch!
