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October 2023 by jeremy mcgowan
This place is a scam! Do not go here if you value your money. Go anywhere else. Place gave me wrong sized unit then took 3 days to get someone on the phone to get refund, then was told I cannot get a refund. These units are all overpriced and there is nobody ever on site to assist with anything.
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August 2023 by Ronda Hays
Rented an air conditioned unit to store my large college items over the summer. Rob was extremely helpful in both setting up my rental and in closing out the rental when I went back to school. Very personable and professional.
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June 2023 by Roberta Jerz
Rob, the manager was very kind and informative. He gave me a tour as I’m needing a unit soon. Rob’s very knowledgeable and I appreciate his kindness. I felt like my belongings will be safe and secure and the location is easy for me to access. Thank you Mr Rob!
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June 2023 by Carissa Baker
I have appreciated the customer service at store space Bonita Springs so much. Robert, one of the employees has gone out of his way to return calls and e-mails to ensure that I have everything I need and has met me at the location to help me out when I had a problem.
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June 2023 by Jarrad Moscicki
Great location, costumer service is amazing! Staff is very helpful.
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May 2023 by Mr. Smith
Very friendly manager Robert. Facility treats every customer well. Quick clearance. Things are safe and secure. Thank you for your cooperation!
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May 2023 by Rob DeMattia
Easily accessible location, costumer service is great too!! Dannielle is very helpful and friendly!
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March 2023 by Gi-Kon
I am only leave one star because I can't leave anything lower. The place starts off cheap but they progressively raise your monthly payment I started paying about 80 dollars and near the end was paying upwards of 150 plus dollars. Not to mention the rodent and roach infestation that sprawl throughout the cheaply built drywall interior.
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March 2023 by nclari
Terrible experience we lost so many of our items that we had in storage due to rodents and roaches all over our things we had $$$ thousands of dollars stored there and are being offered $500 through the insurance the offer that doesn't even cover the cost of all of the items we had to dispose of that were full of rodent feces and roach eggs. Extremely disappointed with the resolution that they have in place renter BEWARE as your items can be chewed, urinated and have fecal matter from rodents and this storage space offers little to no help even if you purchase renters insurance.
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February 2023 by Santiago Ortiz
Renter BEWARE they have an infestation of Rodents and Roaches save your money and go elsewhere.
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December 2022 by Matt Zatko
Absolutely miserable experience. Called in October to inquire if they had a unit suitable for storing my car. Was told that they had an available unit, so I reserved it sight unseen. When I got there in October I went to the unit only to find the previous renter's belongings still in the unit. I went looking for the on-site manager only to find that this is an "unmanned storage facility". Literally had to clean out the unit myself and purchase a lock for the unit. Fast forward to last night...Flew into Fort Myers at 8pm. Took an Uber to this place to pick up my car. Got to my unit only to find that my lock had been cut off and a new lock placed on the unit. Called Store Space and the police. After waiting over an hour and a half someone finally showed up. I was told that they had rented my unit to someone else and that I was in the wrong unit. However the unit I was supposed to be in clearly DID NOT have the adequate space to store a car. Management had cut the lock off only to find my car inside. Never bothered to contact me, rather just put a different lock on the unit. Thankfully the Lee County Sheriff's Department was very helpful in getting my car back. DO NOT DO BUSINESS WITH THEM!!! GO ELSEWHERE!!!
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October 2022 by Sunshine Florida
Very professional staff and Fast rental thanks Anequi
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April 2022 by Robert Raybuck
Good location, easy rental process
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November 2021 by Terry Riley
Was supposed to meet an agent there. I was on time, early actually. Waited over an hour, tried calling, phone went to voicemail. I left. 20 minutes later she called and said she was there. Not the best 1st impression.
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July 2021 by francis Ross
Raised rent two times in 3mos no one on site and impossible to get on the phone
