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March 2024 by John L.
Always a great place to get fishing tackle. Very helpful staff and large inventory. I shop here often.
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December 2023 by Lisa Pettit
This is the most helpful hardware store I have ever been to. I needed screens repaired, keys made & other items. They were so patient with me & took the time to help me find everything I needed. Excellent customer service!
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July 2023 by Don Lozowski
I like Sunshine Ace a lot, but beware, don’t try to return something that you ordered online for pickup on PayPal. Placed an order on June 30 and picked it up on the same day. Tried to return it on July 1 (unopened) with the original receipt and they told me they had to have a manager do it (who was unavailable). I learned a valuable lesson and won’t make that mistake ever again!
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July 2023 by Teri Teiger
Went to sunshine ace today. Dealt with employee Ron. He was very condescending and a smartelic. I would NOT recommend dealing with such a sarcastic demeaning person. Very poor customer service!
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July 2023 by Aaron Shilts
I’m always amazed how this Ace can be a “one stop shop” for everything I need. They’re always incredibly helpful and kind. A pleasure to shop here!
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June 2023 by Obor Obor
Since relocated to the Bonita Springs area, we have had many miscellaneous needs after our new residential construction. Sunshine Ace Hardware has been a great source, both regarding the exceptional knowledgeable staff and diverse hardware needs they offer. We would highly recommend them.
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June 2023 by Tim Russell
Always a friendly and helpful staff. Unlike big box hardware stores where you can't find what you're looking for and no one ever helps, the team at Ace is accessible, helpful and knowledgeable. Never a bad experience with the Ace Sunshine team.??
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June 2023 by Kent H.
We love this place. It's large and has lots of stuff and the staff is friendly and helpful ( cashier wasn't very friendly yesterday but she was exception ). But they have a little bit of everything.
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May 2023 by Mims Mathers
I interacted with no less than 6 employees today as I meandered the aisles. All were friendly and helpfulThis is why one doesn’t go to the Big Box Stores. Thank you for a pleasant experience. BTW, I did spend over $300!!I’ll be back
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May 2023 by Valerie Camfield
I made a mistake ordering my window screens and Whitney has done everything she can to help me reorder and (hopefully) get them completed before I leave. She is so very kind - I cannot speak highly enough of her.Update: Whitney came through for me - she expedited my order so that I could have the screens installed before I left.Somehow Ace Hardware finds wonderful people to staff their store - I hope they appreciate what a great staff member they have in Whitney.
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March 2023 by Sean OShea
My wife and I truly enjoy our shopping experience every time we go to this store. The primary reason is the knowledgeable experience of their floor people. One of these is a guy called Andy who works back in the nails and screws area. I was looking for a particular set screw size for my kitchen faucet but I had no idea of where to start the hunt. Luckily for me I found Andy who assisted me in finding exactly what I needed. The right size and my kitchen faucet handle works like it should!! Additionally, there is a woman called Kelly who works on the store front end ordering products. This is particularly important in these times with supply line issues. She would be an excellent person to talk with if you need to special order an item. These are just two of the people who make Sunshine Ace Hardware a great place to shop. You can actually find floor people who have a lot of experience and knowledge to help you solve hardware issues.
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March 2023 by George Pehr
I normally don’t write reviews, but I was really impressed by the excellent customer service by Kurt today. He was extremely busy but took the time to find a solution for my technical problem. I highly recommend Sunshine Ace Hardware.
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February 2023 by Chloe Conlin
I couldn’t start my car due to an issue with my key which left me stranded, and Kurt went above and beyond to help me out! He was very professional and kind and provided the service of getting me a new key and taking me to my car quickly and efficiently!!! Made my day so much better!
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February 2023 by Carol Hobson-Payne
I shopped at the Sunshine Ace Hardware for the first time today. It's the nicest Ace store I've ever visited. I found the porting soil & rug I needed. Checkout was fast even though it was busy. Love their gift items in front like the earrings, etc.
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February 2023 by Arthur Sater
I’ve been waiting for almost an hour to get a question answered, was thanked for my inquiry and told someone would respond ASAP. I even asked how long is normal wait time but no response. So much for customer service!
