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November 2024 by Robert Kufta
Outstanding experience from start to finish. Glen provided great guidance on material choices, value and process. The installation crew did our flooring and new baseboards. They were very professional and detailed. We’ve had flooring done by another large flooring company and the Taylor team was superior.
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October 2024 by Amy Smith
I highly recommend Taylor Carpet One. Glenn was incredibly clear on job expectations & pricing. I live in Ohio & needed to coordinate samples, colors & job details over the phone. I was extremely impressed with the professionalism & LOVE the results of my new floors! Thank you!
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October 2024 by Amanda Clark
Communication is very good! Great workmanship and they stand behind their product if we have any issues. Olivia was wonderful to work with. She was on top of the project and communicating along the way. Very attentive. We would definitely use them again for other flooring projects.
Sincerely,
Burnt Store Colony RO Association, Inc
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October 2024 by William Hamilton
Ms. Billie found the Exact rug to match my Patio furniture. Great service.
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August 2024 by Lisa Scherff
Olivia was wonderful to work with from start to finish. I was on a tight timeline, and she was able to get the installation completed with time to spare. My new LVP flooring is gorgeous!
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June 2024 by Bob Rubinstein
I worked with Glenn and he was very professional and helpful. We are very satisfied with the products and the installation. I was in the flooring business for over 20 years.
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June 2024 by David Calcaterra
Had a great experience working with Taylor carpet one. We did carpet, tile, LVT Flooring along with new base molding. Glenn did a great job from start to finish. I am
Construction manager for a living and was very impressed with the craftsmen-ship and trades that came. All very polite.
They are very clear with everything with install to pricing.
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June 2024 by Brigitte Barrett
Taylor Carpet did a great job, from beginning to end, Pam, Brenda,and delivery guys!!! Would highly recommend this company!!
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February 2024 by Rosanne O.
broke written contract. never completed installation of room included in original contract. carpet that was installed in other rooms is now buckling and wrinkling due to improper installation. taylor carpet and taylor family will not respond. took full payment of $3,919.98 for breached contract
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January 2024 by Stefanie I.
My floors were installed two years ago and they are still beautiful! Simply, beware of salesman Bill Herman! Up charges of 25% by the time the job was done.
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February 2023 by Juliana G.
Our new luxury plank flooring is beautiful, and the install process was great. Pam was our dedicated sales rep, with support from Sara, Melissa and Mark scheduling of measuring, install, moisture testing accomplished. With so many home remodeling projects going on in SWFL post-Ian, this business came through. Took two visit instead of one due to crushing demands, but the install crew of Simon and two other men handled all the details to install new flooring in our master and guest bedrooms. The crew moved all the big pieces of furniture plus disposed trash (took with them) and vacuumed the floors. Very respectful, courteous and professional install team. Highly recommend this local business!
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September 2022 by Brenda C.
If you need carpeting replaced, check out Taylor Carpet One on Bernwood. Our sales associate, Julie, was thorough and conscientious in getting back to us. Installer, George, spot on... meticulous (with not damaging baseboards), professional, quick and friendly!
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August 2022 by Hal Russo
We recently did a somewhat complicated flooring job and purchased our LVT from Taylor Carpet One. Bill Herman was a real pro who guided us through the process and the installation department was top notch. Melissa was in constant contact about the demolition, prep and installation. Outstanding results!
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July 2022 by Jordan T.
We needed a new stair runner at my mother's condo and she initially went in to work with Pam. Doing our due diligence, we got other quotes but decided to go with Taylor One since we had used them in the past for our own flooring. We had some time initially to have the carpet installed but because of a family emergency, we had to get something in in a matter of days. Pam and Connie were incredible to work with! I called with my need, they responded quickly, we picked something together in store, and they're getting it done... with a great price. So thankful for their expediency and great customer service!
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May 2022 by Evelyn
Excellent customer Service AND Excellent Results.Mr. Bill Herman was very diligent, he explained options to us, he took time to find the best material to fit our needs. Then the installation people were super nice, responsible and the results were really good. I strongly recommend Taylor Carpet One of Bonita Spring. :)
