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October 2023 by Mary Kay Hart
From the call to make the appointment to the completion of the move, They were professional and very pleasant.Carlos, Fred and Jamie took great care in protecting and moving all of my clients belongings. I was extremely happy this Company and their staff.
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April 2023 by edmund Szeliga
Although the pricing is sky high, the man at the desk was very accommodating and very helpful. My move in was easy and quick. 5 stars for the service from the man at the desk, not for the whole company.
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January 2023 by Jerry Ferreira
Eric was great to deal with. He check me in when I got here and checked me out today. Super friendly and explained everything to me so I had no surprises.
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November 2022 by Susan Jamros
The facility is clean and secure. They provide all the equipment to move in (including a truck for use free). The staff is friendly and helpful.
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October 2022 by Darcy Grout
This is the 3rd time using Lock Up Self Storage. The units are immaculate and customer service great
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September 2022 by Tammy Gray
Lock Up in Bonita Springs, FL is outstanding in every way! First, you’ll encounter some of the most professional customer service personnel in any industry! Shout out to Gregory and Kevin! Your next experience will be touring their facility. It’s clean, appropriately climate controlled and the multi level floors are well managed with the use of an elevator. The overall facility is tremendous, convenient, and a surprisingly positive experience (considering we were moving)! Lock Up rocks!!
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August 2022 by Tony Ravert
Just turned over the keys. Had a great experience with them. Greg has always been helpful and kind. Fantastic customer service.
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June 2022 by Mark Suwyn
The sign up process was easy and quick. Other than a copy of my homeowners insurance coverage nothing else was required except a signature. Orientation was efficient and I was able to use the facility with no help two days later. Security seem good and they facility is spotless .
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April 2022 by John S.
100% recommend. We found this place by reading reviews. The lady checking us in was Debbie who goes above and beyond beyond with custOmer service. Clean place, air conditioned, elevators, dollies and a box truck to use for moving storage in. Very pleased and grateful to have found.
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August 2021 by Nancy Delander
YOUR RATES ARE TOO HIGH AND YOU KEEP RAISING CONSTANTLY . I HAVE BEEN A CUSTOMER SINCE THE BEGINNING 7 YEARS AND ALSO A CSTOMER FOR MANY YEARS AT YOUR PINE RIDGE LOCATION. I LIKE FOR YOU TO HALT THE CONSTANT RAISES AND ALSO ITEMIZED YOUR BILLS.SINCERELYNANCY DELANDER
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August 2021 by Joy Renae
Debbie was everything a customer could want! We walked in on Saturday, August 7 and walked out less than a half hour later with a storage unit perfect for our needs. Debbie was personable, informative, helpful, entertaining, knowledgeable, and efficient. We left with a storage unit and a friend!
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March 2021 by emilio guedeney
I was working on there.but looked like be well kepped.
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February 2021 by Williaim Haynes
These people go above and beyond.... Extremely helpful... Has ALL the supplies and very friendly and informative.... BEST storage facility I have used in my life thus far.....
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January 2021 by Johnny Mac
Great experience while having my stuff stored at the lock self service in bonita springs, Fl. The staff was very friendly and helpful and made the process getting in and out of the storage unit. Worked specifically with Debbie and she made the experience from a good experience to a great experience. If I ever need to store my stuff again I'm coming here from the experience at this location and the help from Debbie.
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October 2020 by Jo-Ann Petrocelli
We had an appointment at 5 pm the manager would not show us a unit he was so nasty totally ignored the fact that we had an appointment I would rather put my stuff in the street than to pay that nasty nasty man a dime DO NOT GO THERE ! I’m warning you
