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June 2023 by Muhanned Alshehri
Very expensive I’d rather go to the Apple Store and fix my phone
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July 2022 by Vincent Cazzetta
I would recommend We Fix It to anyone. Staff is friendly and professional. They have helped me with various issues. Never a bad experience.
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December 2021 by Val Scott
Dylan was fantastic and professional. Awesome! Worth a trip from anywhere! So was Chad fantastic too!
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December 2021 by Len Ortenzi
They said the part would come in and then never called me to let me know it wasn't coming in. I understand delays and lack of Parts, but lack of communication that is on them
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August 2020 by Emily Chambers
Super affordable and fast, quality service. I highly recommend!
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November 2019 by Laraine D.
I thought I needed a new charging port, but it was just lint filled. They fixed it for FREE! Easy online appointment.
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June 2019 by Carlos Perez
Went to take my iPhone 7 with the screen cracked. They had someone inexperienced "fix" it. I had to pay 120 just to get my phone back, got the phone back with a new protector but the screen was still cracked. Went back the next day and they said it was my fault the phone broke even though it looked like they didn't even repair it the first time. Manager didn't want to give me the name of employee who worked on my phone . Demanded I pay another 90 for the actual fix???? Wasn't until we threatened to call the District manager that we got our phone back. (Still unfixed, ... bad customer service, insisted it was our fault but the cracks are EXACTLY the same. They just want your money) didn't want to apply our $10 off by making appointment online too. Just the worst.
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June 2019 by Amy B
I highly recommend this place. My phone is about 2 yrs old and the battery was losing charge rapidly but the phone is fine. The technician that helped me was very helpful and pleasant. He did the job he said he would and explained everything thoroughly. And it sure beat having to send my phone to Samsung for who knows how long.
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June 2019 by Norman R. Chant Jr.
I walked in thinking I'll get my phone fixed at that moment. Well, thanks to Allen there in the Bonito store he expand that since she is a older model: S5. Had to order the part. Thanks to Carlos up in the Ft.Myers store there at Page Field. I was very happy to get at least the charging port issue resolved. I'll let you know later this week how it will turn out. No thanks to Samsung online tech chat about getting storage or more ram on this phone. Allen explaned or excuse me the other guy's explaned that phone is purchase with only that amount and not upgradeable like a PC
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April 2019 by Paula Casselbury
I was referred to Batteries Plus for a cell phone battery. I didn’t realize hey sold them and put them in the phone for you. The young man working this afternoon was very knowledgeable and helpful. He possessed excellent interpersonal skills.
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April 2019 by Jim Conway
In one hour I had a like-new phone......color me very satisfied.
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March 2019 by John Shovary
Stopped in this morning with an inoperable cell phone and Allen had it fixed within five minutes. Friendly, courteous service.
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January 2019 by Tim Cochran
Took my iPhone in for a cracked screen and camera not working. When we picked up the phone we tested it to make sure everything worked and they did not fix the camera and was told "If I had your contact info I could have called you to see if you wanted it replaced while we were in it, at half price" ... He did have our phone number. Now when we get home we have to go to another store and they have to call to verify that this store did work on it and failed to correct everything so that hopefully we do not have to pay full price for the camera repair. Not going to spend my vacation sitting here waiting on phone repairs! Talk about lousy customer service!
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January 2019 by Jay 1947
Price was as advertised. I made online appt so got $10 off. Didnt know what to expect...appt was at 8:30 a.m... .they asked me to return at 10 a.m. to pick up phone. I arrived at 10 a.m. and they said it would be another 15 minutes or so, which it was. Time will tell how good replacement was...there is a 1 year warranty on the battery and they give you a card with instructions on how to break the battery in, charge it, etc.
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December 2018 by Elizabeth Patrick
Nate was awesome. My battery was replaced more affordable than apple. No hidden fees or sneaky charges. I really like their service and prices. Thanks so much!!!!
