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January 2025 by Keivious Knowles
The experience was not a favorable one. I did not expect additional fees after the fact, was not explained about the additional fees, Overall experience was a negative one. Costco AT&T experience was not good and very disappointed in Costco, allowing the representatives to miss represent and lie to there customers very unhappy
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January 2025 by elvis pimenta
That place is horrible always busy they don’t know what they are doing. I was there last month to get a new account they almost said I’ll get paid for to have an account with them, after that I got I bill 722.51 I went back there twice, first time they said the manager said he would take care of that, but they didn’t then I went back there and they said the manager the one who should take care of it was in vacation and nobody else could do it.
So mad with that
I have the email with the cote for my bill posted here
I was talk to Bernice and she just leave me and did not solve my issue at all, after coming to the store for the 3th time , such a disrespect because she had to go home , no manager and nobody to solve my issue .
I’ll close my account for sure and they will never see me again
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January 2025 by barbara lewis
Our AT&T expert is RIZWAN Ali in Boynton Beach off Gateway and Congress . I was a customer of Xfinity and Verizon for almost 20 years. He worked his magic I had 5 lines and internet in my home. I received 5 new phones and watches and saved over $2000.00 a year. He worked very hard to find us all of our discounts. Very hard worker and an asset to AT&T.
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December 2024 by Verna Murray
I was deceived by Bernice, who I liked. She said my old phone was worth $1000, and I could get one for $1000, so even exchange. Now, on my bill, I'm paying $27+monthly for phone. Even though I told her I'll have to pay $281 to Mobile because they did me the same thing. So I was deceived twice. I'm still pissed .
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December 2024 by Antonio Rugama
Very good attention
Onel is excellent with customer service, very efficient in his work.
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December 2024 by panda pi
Five stars!!!!! I visited the ATT store for an explanation of my bill and stayed because of Bernice! She is super professional and walked us thru our bill with tons of patience. Come to this location - not a re-seller! This is the place to go for top service and knowledge. And ask for Bernice. She is the best and made the experience so pleasant. Her patience and humor was most welcomed. I really appreciated her help. Thank you Bernice!
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December 2024 by Janice Dixon
Bernice was incredibly helpful. I really appreciated her patience and knowledge as she helped me and my sister navigate our family bill. Bernice was professional and warm. I did not think i would enter grumpy and leave woth a smile on my face. Sje took the time explain all the details and ensire we understood. This has influenced me to keep our ling standing relationahip with AT&T. Thank you.
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December 2024 by Christine Moeller
My salesman Fenel gave us excellent service to get my husband and my new phones.
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December 2024 by Maria Vasquez
We went to the store to get a new phone but had a bad experience with customer service. I had to return to reorder the phone, and we were very fortunate to be assisted by Onel Rodriguez. If you’re planning to visit this store, do yourself a favor and ask for him. He is very knowledgeable, kind, and went the extra mile to compensate for the bad experience we had with another representative at the same store!
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December 2024 by Anthony Vargas
Ali was super professional and very informative with service.
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December 2024 by Bevvy w
Great service
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December 2024 by Charleen Alioto
Bernice was great!!! So helpful, pleasant and I look forward to doing business with her again
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December 2024 by Mary Coomer
Bernice, you are the best. Thank you!
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December 2024 by Luis Castro
Excellent service, very satisfied, the technician Onel Rodríguez assisted me, I am happy to be part of the AT&T family
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December 2024 by Dianetsy Borges
Today my experience with Onel Rodriguez was the best
