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January 2024 by Anna Jo
Yesterday I purchased over 100$ worth of bath and body works items for my son’s teachers. I was never offered the 35$ free kit. Mind you there were tons of kits back there. I go in today, to return one of the items I purchased because it was an aromatherapy set and not the set that includes the bath, spray, and lotion. I informed the, manager on duty (Sunday, December 17 at 1 pm) that the cashier never offered me my gift box and their was many gift boxes at the time of the purchase. She did not care. She didn’t acknowledge me nor the issue that her cashier made a mistake. Her advice was go to Delray. Delray didn’t make the mistake.I’m going to Delray, because I have to purchase these gifts for my son’s teacher but is extremely disappointed with her leadership skills.Her director/ store manager should train her on rectifying all mistakes made from her staff. I will never shop at this location again!
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December 2023 by Funky Flanders
Place is always very helpful and nice. Workers are very helpful. They have to deal with some weird people
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September 2023 by Lauren
Staff was very friendly and this particular location had more inventory than most
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September 2023 by Julian Hernandez
Courteous and helpful attention from staff. Thanks
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April 2023 by Janice Wiktor
The only place I buy hand sanitizer and hand soaps.They have such nice scents.
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April 2023 by Sharon Schechter
I love the store and everything that it has to offer but today I had the WORSE customer service on the cashier at the store inside of Boynton Beach Mall - Florida. It was a tall brunette woman with the bottom of her hair shaved. She basically refused to receive my cash because she didn’t wanted to give me time to sort my coins and she said “I have more customers to see right now”.I really wanted to toss the coins on her face but I’m much better than that. I hope she’ll read it. I’ll go to another store because I don’t want to be mistreated again.
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February 2023 by Robert S.
Bath & Body Works was founded in 1990 in Ohio. The company's first store opened in a Cambridge, Massachusetts mall in September 1990. In 1999, the company launched the White Barn Candle Company, a division specializing in the sale of scented candles.I now go to the White Barn Candle company for the candles since they have some unique scents that you can't find anywhere else......and if you catch a good sale (or get a coupon in your inbox), even better.With their candles you can easily choose from floral, sweet notes, musk, tree scents, etc....They keep adding to their collections every so often (definitely at least a few times a year). This particular store had the scents I was looking for and the wait to pay was not too long.Bath & Body Works operates more than 1,900 stores all over the world.
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January 2023 by Tanya Ortiz
Customer service is superb here. The store manager, Mellisa, was very kind and helpful. Thank you.
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January 2023 by CHARLES N JOSEPHSON
Very big sale going on. Worth while to go in. Purchased liquid soap 75 percent off. Came out to around 1.40 each. Good buy.
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December 2022 by Tara Pitts-Johnson
All I need to say is they need to make Christmas products 365!! Sell them all year round, do you understand the trauma that I go through looking for snowflake cashmere!! ???♥️♥️♥️♥️
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November 2022 by hana k
i was just at this location to exchange an item and i was helped by maday who was being trained by georgia. maday was very kind but georgia however made both my friend and i very uncomfortable with how she was speaking to maday in such a demeaning tone. she was talking down on her and treating her like she was stupid. i tried defending her but then georgia turned onto us and was rude to us! extremely disrespectful and unprofessional. i had anxiety just hearing how she was speaking to this young girl. ive never even written a review like this but if this lady is treating her like this in front of customers i don't want to know how she talks to her with no one around. i only gave 2 stars for maday and because i have always had a pleasant experience with anyone else there.
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October 2022 by tailor hanlon
I went to the store today and I was with my friend who was returning something. We went to the cash register and our cashier was Maday she was very nice. But Georgia was there right next to her and was being very condescending and rude. My friend and I stuck up for Maday and then Georgia ended up saying a rude remark towards us. If Georgia is there Bath and Body works can lose me as a customer in this location. And with the stars. I’ve never been more disgusted in a store before. Especially in front of and to the customer. Not good Georgia. I put two because everyone else in this location is very nice.
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October 2022 by jimin sympathizer
i was just at this location to exchange an item and i was helped by maday who was being trained by georgia. maday was very kind but georgia however made both my friend and i very uncomfortable with how she was speaking to maday in such a demeaning tone. she was talking down on her and treating her like she was stupid. i tried defending her but then georgia turned onto us and was rude to us! extremely disrespectful and unprofessional. i had anxiety just hearing how she was speaking to this young girl. ive never even written a review like this but if this lady is treating her like this in front of customers i don't want to know how she talks to her with no one around. i only gave 2 stars for maday and because i have always had a pleasant experience with anyone else there.
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October 2022 by Maria Classi
Love This Store Bought Shower Gels And Body Lotion Candles Antibacterial Gel For My Pocketbook. Shopping For The Christmas Season ??❤ ???
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October 2022 by Marco R
Most stores if not every store is set up alike. Customer service is great, staff very friendly amd welcoming handing out bags at the entry to make the shopping easier. Holiday shopping can be little time consuming despite all registries being open check out can require a few minutes. Always happy going back.
