Brilliance.com has built a reputation as a leading diamond and engagement ring retailer over the past three decades. The company offers a wide selection of natural diamonds, many of which are GIA certified, and provides detailed videos to help customers view the actual stones. Customers praise Brilliance's purchasing and shipping experience, as well as its knowledgeable and helpful customer service team. Despite some initial skepticism about buying an engagement ring online, reviewers were impressed by Brilliance's craftsmanship and the quality of the final product. The pricing was found to be very competitive, with one customer noting the stone was "priced far below the competition." While the custom order process could be lengthy and frustrating at times, with last-minute price changes, the consensus is that the end result was "totally worth all the runaround." Overall, Brilliance has earned a reputation for providing a great selection, fair prices, and an excellent customer experience when purchasing diamond jewelry and engagement rings.
Incredible!!! I was nervous at first to buy something so important and expensive online. But brilliance was there to save the day and updated me every step of the way which was something i thoroughly appreciated. Would definitely recommend!
June 2024
The stone was lovely and was priced far below the competition. Customer service was timely and everything was delivered as promised.
June 2024
The ring turned out gorgeous! She loves it!The custom order process took forever and they raised the price on me considerably, last minute, which was very frustrating. That said, the final product was totally worth all the runaround, extra cost and waiting.
