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January 2024 by Michael D.
PGA mall .. I don't know what to say but expensive and nothing on the bread . First time trying it and not impressed . Sure doesn't look like the advertising pic showing
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January 2024 by Willy Robbins
By far the best chicken California sub I have ever
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January 2024 by Rebekah K.
Cheesesteak Treasure. I'm surprised at the other reviews. We find this place to be so pleasant as all the staff are attentive and nice. My husband I order here often and we always see the owner on site. He says hello and is welcoming when we go inside to pick up our order. For the cost, these cheesesteaks are a great deal and delicious. The steak sandwiches come in a nice box which retains the heat without sogging up the sandwich. Very nice touch! We use the app to order and we always order the same thing (steak and cheese with lettuce and pickles) and we really appreciate the "order your last order" option. We ordered the cheese fries for the first time tonight. Tons of cheese sauce (yum - thank you)! Fries themselves are too limp. I have no problem with them but I can see what other reviewers have mentioned. Note to Charley's Steaks, as I know these are franchises): Change the French fry vendor, product, or check the process. The fries don't hold the crisp after the fry. Personally, I will eat them and love every drop of cheese on them limp soggy fries but I know cheese fry connoisseurs will be appalled. With so many good places completely missing the mark on hospitality and not engaging a welcoming feeling, it's nice to be acknowledged as a customer. I'm not sure if the owner is new (or same owner that prior reviews were based on) but it's pretty evident that the tone flows down from the top. He shows he cares when you walk in. This place has a good vibe and caring staff! And the steak and cheese is fabulous!
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December 2023 by Carter Reynolds
i came today and they gave me a burnt sandwich they made it on a dirty grill once i got home and opened my plate i saw the burnt sandwich there was a new lady on the grill they must not have taught her how to us or clean the grill ?? worst experience i’ve had at this
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December 2023 by PAULINE WRIGHT
This Charles is the worst one sandwich is nasty and the way they fixed the sandwich sucks looks nasty Snd and by look on it the way they oranged it on the bread not it's appealing, the worst one I've ever been to.
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December 2023 by Deyli Martínez
The Parmesan peppercorn was horrible. The side of fries miserable. The costumer service also bad. SO DISAPPOINTED WITH THIS
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December 2023 by Marc Scozzafava
The portion was a surprise it was a Shockingly small Sandwich. Dry meat. Wow this is a brand new store. The man at the counter was great. But for the money not really worth it.
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December 2023 by Sylvia Doloff
The cheesesteak was thecwirstvi ever had and for 3 dollars Xtra I got 10 French fries enough to feed an aunt the bread was horrible the meat was tasteless and greasy just the absolute worst I ever
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December 2023 by Lynne M.
Well I think the food is ok but jersey Mike's and local places I go to are worth the $15.00 we pay but Charley's was a let down big time. While the taste was good the large size..ugh.. one and done in this house..
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October 2023 by Alexander D.
ordered cheesesteaks AHEAD online, showed up and no order. waited an extra 15 minutes for my order, which I received no cheese on one, the other cheesesteak they didn't even put it on the bun. Just in the box next to the bun. Fries were dry as could be. No ranch on the side. Bad experience. ordered coke and root beer. got two root beers. I won't be back to this location.
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October 2023 by Joan B.
Tried their cheesesteaks and we enjoyed it, even though they forget to put the mushrooms in one of them, they were very good. The place was very clean, and there was a young man wiping down as soon as they were finished. The young lady that took my order was very helpful and polite.I'll be going back to try something else!
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September 2023 by Vicki Kirsch
Let's start with the food. AWFUL! The cheesesteaks were skimpy, dry, and only 1 slice of cheese that was placed on only 1 side of the sandwich. The French fries were undercooked. The soft serve ice cream was watery. The place was dirty. Now you have lost all the Philly people forever. If I could zero stars, I would have!
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July 2023 by Ted V.
I customized a regular size cheesesteak without any issues. I also asked not to add any salt, peppers or mayo and the cook did what I asked. Unfortunately the fries must be salted wherever they are made which is unfortunate for me. The sandwich was excellent but the fries were too salty for me to eat. The service was good. About $14 with tax.
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May 2023 by Dave Hughes
OMG one of the best Philly chicken cheese sandwiches i ever had... strongly recommend the cheese fries....yummmmma
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May 2023 by Jason Oliver
This place is a disgrace. You’ll need to ask for 3x cheese to start to resemble an actual cheesesteak. Do better.
