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November 2023 by A D
The worst experience I have ever had in my life with any customer service representative in any business ever! Bank teller Mikie Thomas was extremely rude, arrogant and ignorant to his job policies. He should never have anything to do with customer service in any industry. He aggressively spoke to me like I was on a street corner telling me “I am done with you, get out my face” then spitefully proceeded to literally shred my debit card! Unbelievable!! Worst Customer Service Experience Ever!!!
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November 2023 by Lola Gray
Alicia was very helpful and professional
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October 2023 by Nora Benitez
For some reasons their system is down often ? What a shame…
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August 2023 by nivin g.
The employee is very rude I went to add my husband to my account the employee stated oh no is can take more 30 minutes to add him sorry we can do it today you need to make appointment I said is emergency need to deposit large check immediately employee said u can go to different back to do that
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July 2023 by Michael M.
This used to be my favorite branch but it seems to be dying along with the nearby mall.Drive thru tellers gone and a space that could be used for an ATM sits as empty as the parking lot.
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March 2023 by mark james
I opened the Platinum business account with Chase. As a platinum customer business wires are supposed to be free. I sent 60 wires in one month. Chase charged me over $3,000 at the end of the month in service charges. They claim that accounts were not linked properly. Linking the accounts where their employees responsibility and their employees confirmed that they were linked. I have the emails to prove it. Chase will not refund charges even though their employees have confirmed that I was incorrectly charged. I've ended my relationship with Chase.
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December 2022 by Mike Housley
I've been banking here for a while and it's always been fine. I do my banking at night on the way home from work and sometimes the inside ATM isn't working so I go to the one in the drive through. The last few times I've gone there have been homeless people sleeping next to the ATM and it's not a great look.
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December 2022 by Bruno P. M.
lousy service!!! The cashier was super rude she was supposed to work on a horse farm. I don't recommend, they work in a bad mood and treat customers like trash. go to Bank of America
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November 2022 by Michele Webb
They have always been helpful with a pleasant and professional attitude.
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October 2022 by Bruno Pedroso Marusso
lousy service!!! The cashier was super rude she was supposed to work on a horse farm. I don't recommend, they work in a bad mood and treat customers like trash. go to Bank of America
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October 2022 by Roberto Figueredo
Great place there great with all there Customer
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June 2022 by Tonie Rose
Excellent customer service on the day we were there. Business inside was very slow.Very professional, knowledgeable and friendly staff.
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February 2022 by Martin MacKechnie
I read the reviews and went anyway. Everyone was nice, accomodations, and friendly. Teller was extremely helpful and nice. Manager was also extremely helpful.
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January 2022 by Col. Jose O.
Had a few issues, even though, when I first went in I was told I needed an appointment I was given one, and I was seen by Mr. Zimmerman, who was very helpful with my issues and gave me his full attention. was issued a new card was told my credit would take a few days well they wore there the same day Thanks You chase
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January 2022 by Thomas S.
Chase Bank allowed a $40,000 transfer from my savings account into a checking account that is not mine and never has been. That was on 12/22/21 and they still haven't returned my money. Take your money and get out now! Chase Bank is garbage!