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October 2023 by Amy R
Wow what an amazing experience! I have a very detailed, perfectionist, personality, and have trouble making decisions…Working with Debra, my sales person in Boynton Beach was a wonderful experience. She is kind, patient and really wants the customer to be happy. :-) she never rushes you and will work with you as long as you need! At one point I had a slight issue and Barbara the manager was extremely accommodating, and really worked hard to make sure that I was completely satisfied and happy with my purchase. Barbara is one of the best managers I have met and if I had a business, I would want to steal her :-)
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June 2023 by Rei J.
From start to finish, Barbara went above and beyond to ensure my satisfaction, making my mattress shopping a truly enjoyable and stress-free experience.Barbara's warm and friendly demeanor immediately put me at ease as soon as I walked into the store. She greeted me with a genuine smile and made me feel valued as a customer. She patiently listened to my specific needs and preferences, asking pertinent questions to understand exactly what I was looking for.Her exceptional customer service, extensive product knowledge, and genuine dedication to customer satisfaction made all the difference. I highly commend Barbara for her professionalism, expertise, and the delightful shopping experience she provided. City Mattress is lucky to have such an exceptional manager on their team. I will definitely be recommending City Mattress to friends and family, for the excellent service
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April 2023 by Iro Nic
My husband and I visited this location today and I can't tell you how great the experience was. Glen greated us and was so very knowledgeable and personable. I tend to shy away from "salesmen" but Glen was outstanding. He really listened to us and helped us out a great deal. He was quite funny and made me feel very comfortable. Glen made me feel very comfortable (I'm a total introvert) and didn't pressure us. Every person that works in retail should really learn to be more like Glen. I would recommend everyone visit City Mattres in Boynton Beach and ask for Glen!
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March 2023 by Maria P.
I was very pleased with Joe Rossi. I had to swap the mattress we bought and he understood my issues! Great experience!
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March 2023 by David B
I recently purchased a queen-sized mattress from the store. I came with a good idea of what I wanted but even seeking their input I was in and out in less than 30 minutes. Joe was an excellent salesman and gave me the confidence to buy there. Sleeping much better which is certainly a plus.
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February 2023 by Debra H.
We had excellent help from our salesman, Glenn Sousa, on Monday afternoon. By 8:15 Tuesday morning our new mattress was delivered and set up. The 2 delivery men were very professional and polite. We highly recommend Glenn and this business!
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October 2022 by Martha Dplana
Glenn was awesome with us, we're very grateful to get to know him, he deseve more than 5 atars
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September 2022 by imtiaz parvez
They have lots of mattress collections. The price is good for their mattress. They have also good collections of furniture. Salespersons are very knowledgeable. They are very friendly and helpful.
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August 2022 by Linda K.
A relative of mine, who resides in a assisted living facility needed a new mattress and bed frame. I called City Mattress they were wonderful. It was arranged for the next day. They were on time, took away the old bedding and set up my relative. She is thrilled with it! Thank you City Mattress!
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July 2022 by Bruno Dominijanni
Joe went above and beyond the call of duty in an exchange mattress we recently purchased. Excellent customer service skills. I highly recommend this store!.Bruno
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June 2022 by Taliza Tara
Went here with my 72 yr old mother. Was helped by Joseph. He is very patient and understanding.
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June 2022 by Jami Russello
HIGHLY RECOMMEND!!! Just bought the Karma by Paranasleep with adjustable base and I fell in love with it!! Go see Kris Johnson..friendly, knowledgeable and no pressure…I think I tried 90% of the mattresses in the store! And he was great from start to finish! Just got it today…Looking forward to seeing how it helps my neck and back!
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May 2022 by Rona K.
Is there anything more stressful than going mattress shopping? It is one of the hardest and most stressful purchases - unless you go to City Mattress. I just had the pleasure of purchasing a mattress at the Boynton Beach location and was so lucky to have worked with Barbara Kozlov, the store manager. Barbara is the kindest, most understanding and knowledgeable person I’ve ever met.We had a family emergency and needed a mattress to be delivered quickly. The time she spent with us, together with the fact that she managed to get us the exact mattress we wanted delivered exactly when we needed it is was unbelievable and very much appreciated. (This was no easy feat as they were back ordered). It’s not only the fact that she was able to perform a miracle, but the graciousness and kindness she showed during a family emergency that really touched me.My last purchase was a Prana Sleep mattress from City Mattress in the Boca Raton store and they were great there as well. (I had tried a mattress that just did not work and they allowed me to switch it out for a Prana Sleep mattress just as they promised.) This new mattress was a much less expensive purchase for a guest room and Barbara treated us as if we were spending $10,000. She is amazing.I will be needing to purchase another Prana Sleep mattress and will only be using Barbara Kozlov for that mattress and any other mattress I will ever need. Do yourself a favor and go to City Mattress in Boynton Beach and ask for Barbara. She is the best. Barbara, thank you so much for everything you did for us.
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April 2022 by Jeff Chazen
Loved this place. Our sales lady was helpful and very knowledgeable. I felt very comfortable buying from City Matress
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March 2022 by Tom S.
We had a great experience with City Mattress in Boynton throughout the entire process. We also needed to swap out a mattress to a bigger size and they were wonderful. My wife Andrea and I worked with Barbara who is the Store Manager is she was awesome - great customer service and a pleasure to work with. Highly recommend!
