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February 2024 by Mabel B.
Finish line is awful. I, for the second time, am just trying to get shoes for my grandson and this time, I got a phone notification telling me I received the shoes and I was getting them shipped. I told my grandson and he was ELATED. I waited about a week and got a notification telling me my order has been cancelled and I'll be refunded my money. I called my grandson letting him know because I felt horrible that I missed another pair of shoes he'd been wanting. He explained there are robots that people pay for to get many pairs and I think that is ridiculous! They just resell them for a lot more money. It's a shame. I wanted one pair that I was told would arrive and I paid for them. This is the second terrible limited shoe getting experience I've had from finish line. I called their customer service and guess what they did for me? Apologize! Isn't that wonderful? I called customer service to receive some half-hearted "apology." I'm disgusted with the way they do business and I'm done trying. Give your business somewhere honest because this establishment is not it whatsoever. I will not be back, I will repeatedly deter people from this business. Awful customer service, almost the worst I've EVER experienced in 67 years of my life. I HATE FINISH LINE! Their prices aren't worth it either, take your business ANYWHERE else.
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December 2023 by Nicole Hall
Effortless purchase and pick up
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June 2023 by Eldar Cohen
One of my favorite sneaker stores. The staff is super friendly, store is well organized and they have great selection. Most importantly, like I said, the staff is super helpful!
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February 2023 by Sebastian Ramirez
I went into finishline store #539 in boynton and my experience shopping there was top quality thanks to the help of Josh,jaz, and Carlos. Sometimes you go into a sneaker store and you don’t feel welcomed that was not the case with they were quick to help and engage in conversation. Also liked that they asked if i would like to donate to what ever charity finishline was partnered with at the moment. Many places have donation options but the employees don’t inform people about it!!!Thank you
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January 2023 by Liza Walker
I visited the Boynton Beach Finishline, and I must give a BIG THANKS to Carlos. I was looking for a pair of sneakers that I desperately wanted for me and my daughters to match. Carlos came to my rescue. He searched and searched until the he was able to find a store that has the shoes and asked for them to be transferred to their store for me. I will say that Carlos really displayed what great customer service is.I am looking forward to return to the store to pickup our shoes.
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January 2023 by Madelyn Lipscomb
The assistant manager who rang me up had the worst attitude ever. She put me in a bad mood. She rolled her eyes and rushed me out of the store. She should not work in customer service. However the other employees were very helpful and friendly. The mall is run down as it is and this just makes it even worse! I believe her name is Jecenia or something like that idk. get her out.
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January 2023 by Lenny Dee
Josh was super helpful and gave ne a wealth of information..I will definitely be coming back...
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December 2022 by Sheila Rivera
Went to finish line in Boynton Beach last week walked in spoke with the assistant manager who was extremely rude she was not friendly at all. I honestly don't know how she is in this position. The day was changed by Yam and Josh who picked up on the attitude and they made up for her lack of customer service if not for these two associates I would never have felt welcomed. Thank you Yam and Josh for making me feel welcomed. Only reason I'm giving these 5 stars are for them.
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October 2022 by Paul Pantoja
My favorite spot for shoes, staff are helpful and military discount is very appreciated ??
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September 2022 by Chris Nicole
Purchased $220 sneakers very helpful employees
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June 2022 by Vince Aluzzo
now that they have EA instead of the "raffle" system things have been much better. The app is awful but that is out of the stores control, have pretty good service when i go here to pick up my shoes
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March 2022 by Mariela Santiago
You literally have to know that fat wobbly New York guy to get any new J’s I ain’t never see someone so ugly, refusing to sell some shoes! Boynton do better and get some new employees
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February 2022 by Lamar Woodley
If you’re not black, good luck getting any customer service. Easy to see why the Boynton Mall has gone downhill over the years. Will never step foot in there again and if you’re white I wouldn’t waste your time either.
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November 2021 by Benjamin Mitchell
I purchased a pair of exclusive shoes from this finish line about two months ago. A bubble on the shoe was defective and I was told by Nike to return it to the store where I purchased it. When I try to do that the first woman I talk to you was so lazy that I felt like I was putting her out of her way to even ask you a question. Once I finally got the manager he was of little help if any. He was not versed on any of their policies I had no idea of any of the policies of the third-party companies with Nike Air Jordan excetera. I will not be buying any of my shoes from the store again. Keep in mind up in shopping here for 3 years thank you
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September 2021 by Orlando S.
This Finish line is located in Boynton Beach Mall. They have a nice selection of sneakers for kids, men, and women. They also sell accessories like socks sandals shirts backpacks and so on. They are across from Footaction so sometimes they carry shoes that Footaction does not and vice versa. More options is definitely a plus. The prices are standard ... almost exactly the same as other sneaker stores and it is not a big store to begin with but they have A membership club and that helps out a little.
