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February 2024 by Victor
Good service...tired balancing price too high.
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February 2024 by Wendy BROOKER
Not 100 per cent ready to post anything as we broke down .. they then told me I also needed tires so I asked for the exact tires I had. 1700 later I got tired just not what I had ..
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January 2024 by richard rush
Really helpful
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January 2024 by Connie Baumeister
honesty and trustworthy
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January 2024 by Stuart Hirshberg
Best price ! Good Service ! Quality Products!
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January 2024 by Kenneth Rich
I dread going to any car place. But these guys have great customer service. I was in and out within an hour. It was a slow day. ?
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January 2024 by Leo P
Professional services when Eli, I don't remember exactly his name , was there. Now, are a group of thieves. Lie on clients face thinking everyone's is stupid and ignorant, that they are the only one with mechanics knowledge, worse of you are a young or a female. When i was trying to fix something that they did wrong, I checked previously on another location, verifying what they did, and of course, they denied what happened, plus they never corrected . While there, I heard when the same was happening to a young man, same story with sensors. Even they use a reader that already has set a wrong reading. Do not trust place. Go to Others' locations, please.Disrespectful even with the sign they have and said:I BELIEVE FUNDAMENTAL HONESTY IS THE KEYSTONE OF BUSINESSHarder Firestone, Founder.
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January 2024 by Andrew Lombardo
All of the staff was professional, helpful and knowledgeable. The manager was accommodating, extremely helpful and gave me many different available options.
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January 2024 by Dorothea Hanley
Great experience at Firestone in Boynton Beach. I made an appointment, they were ready for me when I got there. We discussed the work I needed to be done, he gave me a price which was discounted. I am very happy with my service, my car ride’s beautifully with new tires. Firestone is my go to place. I drop the car off, walk to lunch or dinner and when I’m done… the car was ready.Thank you Firestone!!
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January 2024 by Melanie Fernandez
While I was told by three other car care people that I needed an new alternator, Taylor at Firestone put my car through rigorous testing and told me that I did not, saving me $700.00 in parts and labor costs. I am grateful for the time he took to explain to me that if I DID have alternator problems, the car would stop operating. He explained the unusally high voltage readings that my friend had taken when checking the elecctrical system out, as unique to Honda vehicles. I learned more about the alternator/voltage regulator combination in my car then I understood before.Being a woman and thoroughly out of my comfort zone with cars and their engineering, Taylor was able to convince me to trust the results and drive off when I had soldily been prepared to change a good part out of fear. I appreciate his honesty and ability to explain a complex issue in such simple language.
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January 2024 by Andrew Rynsky
These guys SAVED my day! Huge help getting me a new tire faster than I could walk around the shopping center. Fantastic service through and through! Thanks again!
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January 2024 by Emily V.
Came in for a free inspection using their online coupon. Luckily I had an appointment because there were many angry walk-in customers. As I was waiting for my car to be inspected (fortunately on the spot) another worker inside was upselling customers like crazy. BE CAREFUL. They are some scammers. So many unnecessary fees and add-ons. Regarding tires, they may be great quality but not for over 1k for all four tires. Do your research. Their price match is BS as well. I went to boynton location but every other car dealership like good year, easy pay tire store, and jiffy lube really want your money more than to help you. Best tips: make an appointment, drop car off as early as possible, be patient, say no to ask many things as you can. Expect a higher price than you desire. Recommended stores that are more genuine: Tune rite auto, Eric's wrench, moores, Neal's. Good luck.
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December 2023 by Roxanne Cain
I was there for four hours to get the care for my car. While I was there, I was able to talk with other customers, and with the staff, in a friendly and fun manner. I have always liked spending the time in the shop as opposed to going somewhere else and coming back. It’s like my home to me. I’ve been going there for many many years. Love Firestone!
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November 2023 by Bob Mannara
The service manager called me today 11/21/2023 stating the grease properly changed color when exposed to the atmosphere.. WHO ARE THEY KIDDING! that is the most lame excuse I ever heard oldest trick in the books. The mechanic smears grease on the front axle shaft boot and sells a new axel stating the Constant velocity joint inside the boot is bad causing the seal to leak. Over $900.00 repair ..LET THE BUYER BEWARE!!I brought my girlfriend's Camry into your shop for tires yesterday at your Boynton Beach location. I received a call that the driver's front axle was in need of replacement . Upon inspection The mechanic showed me blue grease leaking out of the seal and the axle .I was suspicious from the start as the grease looked new with no sign of road dirt or any splatter from centrifugal spin. I agreed to replace the axle at a cost of over $900.00 .I asked for the old part back. I cut the boot on the original axel and found the grease from the factory was black not blue. At this point the damage was done and your mechanic ripped me off for repair not needed. The service manager called me today 11/21/2023 stating the grease properly changed color when exposed to the atmosphere.. WHO ARE THEY KIDDING! that is the most lame excuse I ever heard
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November 2023 by shawn pagel
Excellent service. Needed my spare put on my work van and they got it done fast. Will be back when i need new tire. Thank you very much.
