GameStop is a popular destination for gamers, offering a wide selection of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, Nintendo, and retro gaming. In addition to games, the store sells trading cards, sports cards, Pokemon cards, and other TCGs. Customers can also find gaming, anime, and pop culture merchandise like collectibles, action figures, apparel, accessories, decorations, replicas, and board games. The store provides options to sell or trade in old consoles, games, accessories, and phones for cash or store credit, and now buys PSA graded collectibles such as sports and Pokemon cards. The staff is praised for being helpful, knowledgeable, and friendly, often going above and beyond to assist customers. Many reviews mention the helpfulness of specific employees, highlighting their patience, knowledge, and excellent customer service. The store adheres to policies but maintains a welcoming atmosphere where staff do not pressure customers into purchases like memberships or warranties. Overall, GameStop provides a great shopping experience for gamers and collectors alike, whether shopping in-store or online for in-store pickup.
It’s alright, but they are kind of pushy with extra cost. They add extra charges on and try to explain. Made it feel weird. I think maybe explaining how much and then I can recommend. Also weird they needed my id for a trade in idk why they need that..
March 2024
Had an absolute great experience with Benjamin. He was super knowledgeable and helpful even though it was 5 minutes until closing time. This man deserves a double promotion. Thanks Benji!
January 2024
Ben provided excellent customer service today, he was very patient and knowledgeable about all things video games and is an asset to the company. He belongs in management someday!
