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March 2025 by Mike H.
It’s alright, but they are kind of pushy with extra cost. They add extra charges on and try to explain. Made it feel weird. I think maybe explaining how much and then I can recommend. Also weird they needed my id for a trade in idk why they need that..
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December 2024 by Pmaclax シ Pmaclax
Went to return an Xbox. Employee working the register took forever and couldn’t find GameStop’s micro usb needed to complete their test on the Xbox controller being traded in with the console. Denied the trade-in because she wasn’t capable of doing her job properly. Not only was my time wasted but indirectly the time of all the people in line because this location only had one person working on a Saturday afternoon.
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August 2024 by Ciara Garcia
I received a defective PS2. And the day i got
it i called and they told me i wasnt able to return in store. So I called customer service a different day and they told me to return in store otherwise i had to pay a fee. I went in the store today to return and they told me i was passed the 7 day return policy. I told Genieve that one of her employees told me i couldn't return in store so how is this my fault? She shouldn't even be a manager. She did do my return after going back and forth for like 10 minutes. SCAMMERS
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March 2024 by Alexander Maser
Had an absolute great experience with Benjamin. He was super knowledgeable and helpful even though it was 5 minutes until closing time. This man deserves a double promotion. Thanks Benji!
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January 2024 by Beatriz Lobo
Sold me a defective PlayStation 5 and claimed they couldn’t find my digital receipt. Stay away from this store. I feel completely scammed. Employees here are not well trained.
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January 2024 by Mrberm
Ben provided excellent customer service today, he was very patient and knowledgeable about all things video games and is an asset to the company. He belongs in management someday!
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November 2023 by Chris Gangichiodo
Very nice guy behind the counter, very helpful man,:-)
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November 2023 by Sarah Connors
I tried to trade in my PlayStation VR for my PlayStation 4 back I didn’t give it to me and I want it back or else I’m suing them, so don’t trade anything in
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November 2023 by Yesi Perez
very good service and the best video games ?
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November 2023 by Gabrielle Gurrieri
GameStop always has everything needed. Even the used games are at an affordable cost and work great. The staff is soooooo helpful and really stick to policies when it comes to pre-orders etc. I myself had a hiccup with mortal Kombat and game stop of Boynton beach assisted me until I was good and ready to check out! Don’t forget to get a membership (way worth it) Also, shout out to Jenna for going above and beyond like always!
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September 2023 by Esteban
Nice service and good prices ??
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September 2023 by RichCanDoIt
Fantastic staff that are very helpful and they never force anything on you like Pro Memberships or Warranty's (Which only makes you want to purchase them because how awesome the staff is!) This is my home Gamestop! Whoever was working on Labor Day 2023 are great employees and deserve this shoutout. I walked out with a new Pro Membership and amazing product!
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August 2023 by Rob Foster
Not the one to leave bad reviews, but this was a bad experience that cost me an additional $90 dollars. Got the Turtle beach stealth 600 Gen 2 about 5-6 months ago, went to put them on again this morning and while I pulling down the headphones to fit my head, the left side snapped. Never been dropped or anything. Just cheap plastic which you wouldn’t expect from such a great brand. Never the less, went back to the GameStop at Boynton Beach and I was informed that I am not eligible for a replacement because I wasn’t aware that I was supposed to get a warranty for them and thought with my purchase it was all included. the lady at the front desk was helpful and kind. But in the end I had to buy a completely new headset which sucks. I don’t have money to just throw around, but I need to hear in game…. Feel like I got completely scammed.
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August 2023 by Daniel Patino
Great experience, Carter was the man in charge when I visited. He was knowledgeable, proactive, and efficient. He checked out several people while helping me access the retro games and really left me with a great experience
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August 2023 by Rob F.
Not the one to bad leave reviews, but this was a bad experience that cost me an additional $90 dollars. Got the Turtle beach stealth 600 Gen 2 about 5-6 months ago, went to put them on again this morning and while I pulling down the headphones to fit my head, the left side snapped. Never been dropped or anything. Just cheap plastic which you wouldn't expect from such a great brand. Never the less, went back to the GameStop at Boynton Beach and I was informed that I am not eligible for a replacement because I wasn't aware that I was supposed to get a warranty for them and thought with my purchase it was all included. the lady at the front desk was helpful and kind. But in the end I had to buy a completely new headset which sucks. I don't have money to just throw around, but I need to hear in game....
