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February 2024 by Haley Bennett
Kevin who inflated my party balloons was AMAZING! So kind and efficient. I’m truly so grateful to you and how kind you were to me. Thank you!! You deserve a raise!
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February 2024 by Tina Heath
I was here less than a week ago and was treated so rudely by a staff member. I completed the survey yesterday and the store manager called me this morning with such personality and concern. She apologized and told me she'd speak to that employee. I planned to go in to the store today to use a coupon and was treated with the utmost respect and dignity. I plan dinners & parties often and she even gave me a discount. Olga is the BESTEST! Thank you for understanding where I was coming from. DEFINITELY the store to shop for your party!? ??
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January 2024 by Kk.
Nasty place with nasty workers with attitudes especially janya and Samarie they cussed out a customer and they was very rude I will not be coming back here again.They both need to be fired for their behavior towards customers it’s truly disgusting
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January 2024 by Jacqueline McKinney
Party City has everything you need to throw an awesome party. I found a beautiful rose gold metal party mask for a masquerade party. There were many choices: gold, black and silver metal, gold and silver rhinestone, feathers and Mardi Gras masks. I went in for sparklers and walked out with sparklers and the metal rose gold mask. That's what happens when you roam the store, you find stuff you didn't know you needed/wanted. The staff was very helpful in answering all my questions.
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January 2024 by amber cliff
Kevin is great. He was super helpful!! Thank you for a great experience!!!
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January 2024 by Gigi B
I don’t usually leave reviews but I had the absolute worst experience possible at this party city. Every single team member lacked customer service skills. The store is very unorganized and the employees are unpleasant. I came in for balloons and left feeling frustrated and overwhelmed. Safe to say I will not be coming back to this location.
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December 2023 by gregory shankman
Good selection and many bargains. Fun to shop there.
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November 2023 by cc b
Worst customer service. Staff is super rude. Didn’t do a good job of assembling the balloons. Didn’t give me a bag or a weight. Which I had paid for when I ordered. When I asked about it she rudely said well you can go wait in line if you want a refund.
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November 2023 by lina lemos
WORST COSTUMER SERVICE ! Employee very rude and disrespectful! Manager didn’t even apologize for the treatment of her employees ! HORRIBLE STORE
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October 2023 by SHIPT FLORIDA
Overall a great crew. Helpful & wide selection of party supplies. Halloween selection is always on point.
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September 2023 by Amy Randolph
I can not express how much I appreciated Brittany, the manager, for bringing my balloon order to me personally after Door Dash didn’t deliver it for my daughters 18th birthday! Thank you for the great customer service!
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September 2023 by Maya
My recent visit to Party City left me truly amazed! ???️ The store's vibrant atmosphere and extensive range of party supplies make it an absolute treasure trove for anyone planning an event. From birthday bashes to themed celebrations, Party City offers an impressive array of decorations, costumes, and accessories that cater to every festive occasion.What caught my eye was their diverse collection of themed decorations that spanned the entire store. ??? Whether you're hosting a kids' birthday party, a spooky Halloween bash, or a glamorous New Year's Eve soirée, Party City had it all covered. The attention to detail in each decoration was exceptional, allowing party planners to create an immersive and exciting environment for their guests.The store's assortment of costumes was equally impressive. ??? From classic characters to the latest pop culture icons, they had a costume for every taste and age. The variety of sizes ensured that everyone, from children to adults, could find the perfect outfit for their themed event.The staff at Party City were incredibly helpful and enthusiastic, providing valuable suggestions and assisting in finding specific items. Their expertise added a personal touch to the shopping experience, making it even more enjoyable. ??Oh, and let's not forget the delightful candy bar at Party City, where you can score an amazing deal of 10 candies for just a dollar! ??? It's a must do on every trip! ??️?In conclusion, Party City is an absolute haven for those in search of exceptional party supplies and decorations. The store's diverse selection, along with its dedicated and knowledgeable staff, guarantees a memorable and stress-free shopping experience for anyone planning an event. Whether you're hosting a small gathering or a grand celebration, Party City is your go-to destination for all things party-related! ?️?IG @kidsinfloridaFacebook groups #ThingsToDoinFloridawithKids
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September 2023 by Mireya Barrientos
The manager Kevin is one of the rudest customer service I’ve ever experienced. Will never visit this part city again! and I will definitely let everyone I know how rude I was treated. First he told me I couldn’t return without a receipt but if I knew the date he could look it up in the system. When I told him I had the exact date and time we told me he didn’t feel like looking it up anymore. THEN proceeds to tell me I’m returning too much stuff and why am I carrying the product in an Amazon bag anyways. And smiles and tells me to have a nice day. In a very conniving way.
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September 2023 by Mrs Lilly
The employee was rude only the manager kevin was able to help. Employee decides to get mad at being questioned about things we didn’t know and it was our first time there. I understand they were busy with orders but texting on your phone while trying to get orders done isn’t effective or efficient to customers or workload. Mad or upset customer service should be amazing if not employee should not work there I will not return will not refer anyone else
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May 2023 by Jessica E.
i called ahead to get balloons for my best friend of 14 years going away bed party for college. the lady on the phone not only lied to me about her name but also lied about the wait time and availability to inflate the balloons . when arriving we were given false information about our balloons not being set aside and although we called ahead so our balloons would be inflated they told us the wait would be over an hour. Daniella who lied about her name was very rude and made us feel uncomfortable and lied to . this took 30 minutes out of out set up time due to false information. if you need party city the one in royal palm was a lot nicer and honest.