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March 2024 by Jack Kongs
Frustrated by 40% price increase ($210 to $286 on 10x10 unit) when first six months was up. In addition, no prorated refund for vacating two weeks early. Simply a case of price gouging! The leaking gutter over the loading area was also ridiculous.
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February 2024 by Karen Smith
Very knowledgeable, helpful, friendly. Walked around with me to show me units and sizes. Helped me to download the public storage app and navigate my way around it even the quick gate access from my phone.We walked the storage units as she was still helping other customers. She’s a great multi tasker. Overall excellent experience. I would recommend others to ask for her assistance. Can’t remember her name but she is an African American lady with short hair cut.
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January 2024 by Cheyanne Clevenger
Jewel is wonderful at making this facility a wonderful place to store your possessions! She made my move-out date easy and was very accommodating with my questions!
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January 2024 by Frankie Littlejohn
Jewel was amazing at the front. Helped me pick the right unit for an easy in and out process to unload my truck.Great customer service, clean place and easy to find. Would highly recommend
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January 2024 by J.L. Hill
Excellent establishment. Jewel was absolutely superb! Very helpful, professional, friendly, attentive to my needs, goes above and beyond. Definitely will be recommending this place for anyone needing a storage facility.
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January 2024 by janice haye
Pleasant environment. Jewel is very knowledgeable.
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January 2024 by SAMY BEE
Awesome customer service from Val , she’s awesome
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January 2024 by Wendy BROOKER
Have our odds n ends here while we clean
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December 2023 by Greg Dermksian
A great experience at 3400 Old Boynton Beach Road. Customer Service was great. Dave guided me through the rental process and Jules made checking out extremely easy. Everyone treated me with a smile on their faces. Corporate Office should provide this location with additional moving equipment.
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December 2023 by KM M
Jewel is amazing! She made my rental experience very easy with great concierge service. Come see her if you are looking to rent. You will be in great hands!!
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November 2023 by Julie Cummings
Would not recommend at all. Placed a reservation online, waited for a finish reservation email, and never got it. Was on hold for 30 minutes plus. Went to this location, no one was there and the door was locked, but they were open according to their website and google search. Was knocking on the door to get their attention, was calling to finish the process over the phone, was on hold multiple times and kept getting bounced around on the phone as well. Absolutely no help from anyone there so I just canceled my reservation and went elsewhere because it was not worth the stress and hassle to get a storage unit from them.
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October 2023 by VikkiA
First time customer with public storage. What a great experience! Jewel couldn’t have been nicer. So knowledgeable, so professional, such a great customer service personality. This is my go to storage company from now on. I’m still smiling.
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October 2023 by Regine Mourra
David is always ready to assist and makes coming to the storage a joy. He’s always patient, kind and professional. Thanks
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September 2023 by Cindy Geers
David is amazing! His warm welcome, product knowledge, & positive attitude a in dealing with a new renter was awesome!He was greatly appreciated and should be commended for his hard work and love for his job
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August 2023 by Khrystle Peterson
David went above and beyond to complete my move in. He was exceptional, persistent, and extremely helpful. I highly recommend this location in order to experience such delightful customer service.
