Quest Diagnostics offers a range of services including routine lab tests, drug screens, pediatric specialties, and COVID-19 antibody testing by appointment. The location is in the plaza west of a Super Target shopping center behind a Chevron gas station. Specific hours are noted for drug screens and other tests, with some early closures on certain weekdays and Saturday hours by appointment only. Reviews describe generally very good experiences with usually short wait times, though occasional waits can be up to an hour even with an appointment. The staff is frequently described as friendly, pleasant, professional, competent, gentle, quick, and efficient. Making an appointment online is recommended as easy and effective for minimizing wait, while walk-ins are not advised. The phlebotomists are noted for being quick and gentle, with clear instructions provided. The facility has clean and well-marked restrooms for samples. Some reviewers note that the reception kiosk can sometimes fail without an attendant, and a security guard was once reported as extremely rude regarding early closure. Overall, Quest is considered one of the better laboratory experiences, meeting needs for regular lab work on schedule and with respect.
Generally a very good experience here. Wait times are usually very short but on occasion can be up to an hour with an appointment. the staff is usually friendly and always very competent. Definitely one of the better laboratory experiences I've had.
February 2025
Technician was extremely unfriendly although process went smoothly.
