Ross Dress for Less offers a wide range of high-quality brands and the latest fashions for the whole family, all at 20% to 60% off department store prices. While the store generally provides a great shopping experience, with helpful staff and a good selection of items, some customers have reported mixed experiences. Some have found the staff to be less than friendly, and the long checkout lines can be frustrating. However, the store's ability to offer fantastic deals on a variety of clothing and home items makes it a popular choice for many shoppers.