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March 2024 by Elizaveta FNP
Sweet, professional, knowledgeable. Applied all the discounts. Def coming to this place again.
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February 2024 by Maya V
So rude!! Our interaction was fairly limited, but she brushed off my questions and seemed very eager to get customers out of the store. I was surprised, but from the reviews, seems like they are always this rude.
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May 2023 by Julie F.
This was a good stop for me. I've been a Sally's customer from years ago -- when I used to do my own hair after my guy moved away and during COVID when I again did my own. But I've also gone for other products including nail treatments, special brushes, and just to browse new products. Most recently I've stopped by to find new products recommended by my new stylist. Since we were nearby, I also was looking for travel versions or just smaller bottles of some of the products I use. The gal at the desk was very good -- friendly and helpful. I'd come here again if in the area...
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May 2023 by Andrea U.
I ordered hair products online and thought I could bring them with the receipt into the store for an easy exchange. Same item same price, but it took over a half an hour and many phone calls. The store is clean neat and well organized. There's plenty of parking in front and the staff was as helpful as can be. But making an even exchange was not easy.
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April 2023 by Janice H.
I visited Sally Beauty Supply with some friends after being to Cosmo and Salon Centric.. On purchasing in the two Cosmo and Salon Centric I gave my telephone number and all purchases went smoothly. At Sally's the clerk questioned as to my phone number, of course, the computer was not working so we went to the next till. Again, I had to give my phone number associated with the account, my Cosmetologist license number with proof, and my Zip Code and address. This was very time consuming for my friends, who had checked out at the previous till which is now working miraculously. My name, address, phone and email came up on the screen. I told the associate that the address was wrong and the email was certainly not correct. That statement was fluffed off for some unknown reason.?? In the end I left with my purchase of close to $50 and did not receive my minimal discount. Nothing was corrected on the account associated with Sally Beauty Supply. I was a bit frustrated.
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March 2023 by Geneva Alpert
Chelsea is awesome
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February 2023 by zora gittens
Suzy helped me a lot with finding the right hair products to help me go from a brassy orange to a nice ash blonde hair color. She saved me!
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December 2022 by Jonathan Montell
I've been coloring my wife's hair since covid. Staff is friendly and has a huge selection. If you are not sure what you are doing the staff can help you. Stop buying box colors from the retail shop and start using professional products. Your hair will appreciate it.
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October 2022 by Tracy Licata
I am so surprised how rude the staff is there. A product rang up a different price than it listed and the cashier said she couldn’t do anything about it… she said she wasn’t the manager. I asked to see the manager but she wouldn’t get her until I went towards the back since I knew she was there. I gave it two stars because the manager fixed the price. I told the cashier she needed to be nicer to customers. And they both said she was very professional.I came out a different store and they were both sitting outside smoking and the cashier called me a B**** … that’s very professional.
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September 2022 by Alyse Vega
Maria was not friendly. Very slick out the mouth. Another customer was asking a way to go blonde without ruining her hair. Maria was trying to advise her to use 30v-40v with extra strength bleach which would have damaged her hair when it was already on the verge of becoming silly string if she would have bleached it with that high of a volume developer. I advise customer to not do that and to strip the color with 20v and a test strand and use a hair mask. Maria was aggressively rude and said “yeah she can do that too but are you a professional” I said no I’m not but I’ve been doing my own hair since I was 16 and my mother is a hairstylist and she has taught me what to do. She rolled her eyes and walked away and when I went to check out she asked me “will you be using your own account or your mothers account.” Very rude. In front of other customers. I will never step foot in there again. Unprofessional. I will be contacting corporate.
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September 2022 by Eleanor Moran
Love the manager, Suzanne. So helpful and friendly. Very welcoming from the minute you walk in the store.
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August 2022 by Nina Tower
Knowledge and helpful staff! Didn't try to upsell me, and helped me find what I was looking for.
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August 2022 by Cathy Rob
I went in there 7/29/22 round 7-8 pm older woman in there did not provide any customer service to my young daughter or myself. She was already helping a woman however she did not greet or ask if she could help us find anything after she was done trying to persuade the other customer to purchase an item. We were unable to locate the item that I needed so I started to walk away to exit the store and the employee continue to ignore me when I look at her to get her name tag She THEN asked if she could help I said after being here for 30 mins now you ask “no thank you” and left
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July 2022 by Shamisa Mouzon
I made a point of visiting after finding out that Sally's is offering Nailboo products! I made a mistake with bottles of liquids and the clerk did the exchange with a smile! I was able to swap 3 bottles for the 3 products that I needed. I love that she made the point of telling me "Sally's takes care of their customers!". I will be back !!
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May 2022 by Tanya M
I have never been to this location but I will definitely come back, the manager working was so sweet and helpful. I wish I would’ve gotten her name cause she made my day. she had long black hair. Happy late birthday!
