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January 2024 by Jacki McGarry
Good customer service!
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December 2023 by Carlie Pinder
Don’t take your pet for grooming here. It’s a scam. I dropped my dog off for cleaning(fur, teeth, ears annd nail trim) and cut. They reached out 15-20 min later saying she was done. How could you do all of that in 15 min?? You can’t. They don’t cut her nails or trim. No idea if they did the rest and they charged me $59. Total scam!!
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December 2023 by Carol Duvall
New to the area and the staff was amazingly helpful, friendly and responsive to my questions
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December 2023 by ThE pRiNcEsS
Such an easy process and experience. Holly and Frosty came out looking brand new. They did an awesome job. Will be going back !
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November 2023 by Susan Lucas
Very professional friendly and accommodating
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October 2023 by peter cabanzon
It was my first time At Scenthound in Boyton Beach and I am very happy to say that it was a great experience. The staff was friendly and were very accommodating with the babies.Thank you Scenthound. Keep up the good work.
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July 2023 by R D
DO NOT TAKE YOUR DOG TO THIS PLACE!!! THEY ARE TOTALLY INCOMPETANT AND CLUELESS ON HOW TO GROOM YOUR DOG!!They gave my dog the wrong cut (shaved him), they still charged me and lied as to why they shaved my dog and only admitted they gave the wrong cut after I complained to them! My dog is also acting traumatized now and I believe he may have been mistreated! THEY AGREED TO REFUND US AND NEVER DID!STAY AWAY AT ALL COSTS!!!
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July 2023 by Laurel Wiley
I don't know what they do with my dogs when I leave them, but both of my girls get so excited when they realize where we're going, and can't wait to get inside and greet the staff. I think my puppy likes her groomer better than she likes me.
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May 2023 by Crystal P
I have been a client since Jan 2019. Have stayed through Covid etc. when I signed up, I was told the sessions never expire. I found out this week that I lost about $1200 of sessions between two dogs. There’s a new owner and I was informed they will not be honoring or keeping things as they were. Would’ve been nice to be informed of these things. Also, everytime I have left messages for appointments or to speak to a manager, I don’t receive a call back. Had to call again today because I was again promised a call back and no one did. You can also tell by the recent reviews, that the service has changed drastically....Edit: Spoke to the manager who stated she will not do anything but offer me a dental treatment for the inconvenience. That in itself shows you they don't care about their loyal/returning customers.
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April 2023 by Mélissa T.
Wouldn't even give this place a 1 star, crazy how they get away with bad service as such.
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March 2023 by Ruth W.
Our puppy is cared for by the staff of Scenthound and looks and smells great. I bruise easily and so I asked them to round her nails which they did erfectly. The are a great business which has the whole dogs health in mind.
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March 2023 by Rotem Hakshur
a huge scam ! First Convince us to join the membership without mentioning my card is going to be charged automatically on a a month , second saying all basic cleaning services will be provided to us once a month with no charge and then bring out the dog after 30 min all soaking wet and when I’m asking why ? ohh add another 20$ to blow dry come on !!! Horrible way to treat people and dogs the ladies in the front not even welcoming with hello or how are you when you walk in . Bad service bed customer service bad pricing everything bed don’t go there
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March 2023 by Jose Rojas
Terrible experience, they have a promo from $35, "Trial Package Includes: Bath, Ear Cleaning, Nail Clip, Teeth Brushing", well, that took honestly 10min and they give you the dog wet, the drying cost extra!..... trick ha.... I wonder if they really cut the nails and brushed her teeth in such a short time. It was a first visit to this place based on the promo to see how that was, I will never come back.
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March 2023 by Madison
Amazing place. Took my dog here for a bath and she came out smelling great. Staff are welcoming and kind and did a great job with my nervous pup. Definitely recommend!
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February 2023 by Jackie Jacques
Not good since new management took over. They don’t spend time on your dog at all. I got my dog back soaking wet. They only had him for 15 minutes and said they bathed and dried him. My dog is an older dog and gets very stressed when being blown dry, so they are supposed to put him under the fans to dry. I canceled my membership after being there for years. I will be taking my dog elsewhere where I know they care for the dog.
