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February 2025 by Angela Carrasco
Business owners, beware! Truist is not a reputable bank for your financial needs. They nickel and dime you with unnecessary fees, and when I raised concerns, the branch manager was incredibly rude and dismissive. I originally opened my account at the Atlantic Ave location for convenience, but within a month, it was closed. Save yourself the hassle and take your business elsewhere.
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January 2025 by WEBSTER CLARKE
This bank is terrible. I had to come back here multiple times to get a dispute handled.
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August 2024 by Dillon Martino
Horrible experience. 1 person working with 10+ people inside. Super long wait. Inconsiderate. The lady working was nice and helpful but GET HER SOME HELP. I was late to something very important to me. Which is not your problem but still. I hate this place and never will come again. Also there was “virtual problems” took forever just to get a check written for someone. I am so mad I will probably just close my accounts and go somewhere else. That was infuriating
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October 2023 by Kevin de la Torre
Avoid this Truist if you can. It’s great if you happen to catch the lobby completely empty. But since there is only ever 1 teller, you will always be waiting. Find another branch nearby if possible.
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September 2023 by Corey Gucker
The ATM worked perfect and there was no wait to use it.
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August 2023 by Sugeilis Gutierrez
There bank teller, Eve, has no customer service skills. Unwilling to help find a solution to one’s issue or even to escalate a situation to her supervisor. The site is left without branch managers or supervisors making the customers travel to another location to get the service that are looking for.
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July 2023 by Nathan S
Location is closed/relocated. Google is outdated
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June 2022 by Mohamed Elfaransawi
After the merger they still have problems with customers accounts. Customer service is not any better
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March 2022 by Lashika Beverly
I went to one of these banks with my bf he loves u guys in so do i!!!
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November 2020 by Latoya wpb
Manager is very polite, tellers are always nice.
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June 2018 by Mongo S.
Worst customer service of all time. They just don't give a s*** about you and your accts. Stay away.
