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December 2023 by Dominic A.
Wonderful company...horrible customer service, I place and uber eats this week and got robbed. Let me explain, I ordered dinner for my fiance and I. I told my driver from uber eats to check the bag before he left he said they didn't have a few things to get a refund issued. So when he arrived he repeated it and so when I got inside I started the refund, here is where the problem starts. I got a message that this order wasn't eligible for a refund. I talked to uber eats and they could not fix the situation apatently wawa haven't updated their menu and things available where out of stock. So I lost 10$ and the corporate office couldn't help me either. Now I know where not to order from if I wanna risk losing money.
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November 2023 by MB DeCapua
Terrible customer service . Apparently, one employee thinks it’s ok to have an outburst and called me a racist behind the counter yelling it and over . He also called me an another name in front customers .He approached me while he was on his break and was mad I would not interact with him . He came in my space more than once . One manager was professional . The store manager was quite surprised obnoxious . I guess management is ok with their employees behaving like that. It will only be a matter of time that employee will get fired if he continues to behave like that sometime in his future . He may not learn his lessons this time , but one day he will have a manager that will say , “we do not want you to represent our company,”I am a regular customer of Wawa but I am very disappointed. Bye bye WaWa .
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November 2023 by Jaci K.
Wawa is the elite version of gas stations. The low gas prices and cleanly stations may lure you in, but it's the phenomenal food and drink choices that will keep you coming back. All gas stations have crummy coffees, greasy food, and overpriced snacks. Wawa takes pride in their delicious fresh coffees, fresh to order food bar, and every snack you could possibly dream of. They even offer prepared healthy options to grab and go like salads, fruit cups, or wraps. My go to is a flavored hot coffee. They have their own brand of flavored creamers to add which are excellent. I love the seasonal blends that change too! They also have iced drinks available you can customize if you're looking for a latte or something fancy. Their hoagies are FIRE. I downloaded the app and was able to snag one for free, and I was so happy. I love their shredded chicken pizza style hoagie. It sounds gross, but I've honestly never had this combo anywhere before. It's fantastic. It's like chicken parm without the overwhelming breading. If you're more of a sweets person, they also have a treat for you. They have fresh pastries and donuts all individually wrapped. Self serve without the question lingering of "Did someone touch this before me". Wawa opening near me has been an absolutely blessing. Highly recommend you giving this a shot when your stomach is rumbling!!!!
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November 2023 by Scott Huseby
No one wants to wait inside a Wawa for 30 minutes to get a pizza. I thought it was like Costco where it takes 10 mins or less. I was wrong. Also incredibly overpriced
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November 2023 by Royneise
I went to get some subs. The guy called my number, walked away and didn't even make sure i got my order then they made my food completely wrong and when I went to get them remade I had to tell the guy 3 times what to put on them and what I wanted on the side while he had the paper with the order on it. As he was remaking my food I witnessed a manager (Jacob) stick his hand in the garbage to push down trash. He didn't change the glove he had on and went back to preparing food. The subs were cold as well and they were philly cheese stake subs which are hot subs. This is not the first time my food was made wrong. I will not be going back to this location
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November 2023 by mie coe
Refueled unleaded. Good subs and service. Pay attention because they don’t always let you know when your food is
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November 2023 by Tootsie Roll Patrol
The customer service here is so bad that it just isn't worth shopping here anymore. And it's a new gas station!! I've shopped here 3x a week since opening and it just doesn't appear to be getting any better. Sorry wawa but your time is up. Won't be back here. Too many other options with regularly trained employees.Your coffees are good btw.
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October 2023 by Theodosios C.
All American Cheeseburger, French Onion Cheeseburger & Fries. OKAY. The convenience store WAWA now sells Burgers after 4PM where they provide a decent sized Burger Patty on an appropriate sized Bun. Preferred the French Onion Cheeseburger which was more flavorful compared to the All American Cheeseburger. The Fries tasted OKAY being a bit spicy but they were somewhat soggy and would've been better if firmer. Only a small portion was provided. While I commend WAWA for expanding their Menu I would actually prefer a fast-food or fast-casual Burger which I consider to be much better. WAWA should stick to Hoagies & Sandwiches which they do well. WALK DON'T RUN.
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September 2023 by Alyssa Chiara
The young man at checkout today felt the need to comment on my appearance. Inappropriate and I feel uncomfortable coming back.
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September 2023 by Corey Gucker
New location, plenty of pumps and space to drive through, even during busy times
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August 2023 by Mark P.
Female supervisor was very rude when I got an incorrect order. Absolutely worst customer service in a long while... her name was shelia or something like that hope wawa re trains her
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August 2023 by David Blass
The establishment was well constructed and has payed off the Indiana popcorn is wonderful as are the hot mozzerella sticks. The employees are always friendly. -And a genuine thank you. However the outside benches need to be cleaned regularly however as some of the stains are unpleasant. .As an established customer the beverage machine and wonderful tasty options really make all the difference. A lot of brilliant mathematics involved in this sort of design and construction. Well done construction team :-). The self service payment system is also convieniant. Don't forget to donate to the foundation of Wawa. Or at least think about it? Right?
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July 2023 by Luis Aquino
Pretty Cool Wawa, everything is in place, clean, nice music, everyone was friendly (at least with me), fast service, Jacob got my attention, and Crystal were awesome ?? jeep the hard work
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June 2023 by Chuck Burrows
The food is surprisingly good and a Wide variet
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June 2023 by Jed G.
The app is trash. I made the only Wawa I go to my "Favorite" and it never recognizes that. It just wants to know my location regardless. AI trash.
